Very nice staying experience :) The staff is very friendly and active to provide travel information. The wifi signal is also very strong and stable in comparison to all other European hotels I had ever stayed. I will be back if a chance to visit Florence
My family of 4 spent 3 nights. The manager had good communication and made sure we had what we needed. Maid service happened every night which was nice, but definitely not necessary. The floor was quite dirty and needed to be swept/mopped more often than it was.
Gary
Gary (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Rooms were spacious and clean. Matress was very comfortable. Front desk clerk was respectful and efficient.
Plenty of shower pressure and lots of hot water.
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
So nice room, and great service. Will definitely come back.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great property. Def worth a stay. There is no parking at the hotel but they have a collaboration with a parking garage a few minutes away. I would suggest parking your vehicle there and it was easy, no hassle.
Hannah L
Hannah L (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
Mark
Mark (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月21日
Great room and location, subpar customer service
The room itself was very nice but housekeeping was subpar, we stayed 4 nights and we don’t think the sheets were changed more than twice and there was one day where the housekeeper apparently forgot to take our trash with her and left a bag of trash inside our room next to the door. After we left we were told we needed to pay the tourist tax and were asked for credit card info over email or WhatsApp, wish they would have told us from the get go so I didn’t end up needing to share my credit card information over email or something similar. Staff is only at the desk for certain hours of the day so it is hard to get these things taken care of unless you are there when they are.
Marella
Marella (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
It was cute and has charm, but ehhhh probably a better guest house or hotel to stay at for the price. The walls are paper thin and I could hear convos in other rooms. The front desk not being 24/7 is a major problem as someone locked themselves out and kept buzzing to be let in when I was trying to sleep. When I tried to call a cab for the airport it didn’t work and the front desk person was nowhere to be found in the AM.
Catherine
Catherine (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月15日
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Yadana
Yadana (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Cristiano was awesome! Patiently explaining the hotel and things to do and how to get around in Florence