2/10 欠佳
2015年7月12日
ridiculous and rude sevice
i have made reservation from july 7 to july 12 total 5 nights. but 680 hotel told me they received only 4 nights inquiry on july 11 night. when i checked out and went to the airport, 680 hotel manager told me i need to pay one more night fee. which is for july 11 night. i have the hotels confirmation for 4 nights from 680 hotel. i also have 5 night confirmation from you hotel.com. now! they also charge me 120 USD and the receipt is with me. just tell me how can i get my 120USD cash with credit card charge fee back. i think next time all our partners wont use hotel.com and 680 hotel if you can not give me a good feedback.
YAOTE
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