We stayed at the mansion hotel for four nights and overall were satisfied. Firstly surprised by the outdoor bathing tub then fell in love with all the artistic decorations like lamp, yarn cover. There's a gallery boutique that had lots of Balinese oil paintings, interior design decorations, it felt quite artistic.
Hotel staff are well trained and extremely nice ppl. I used the public computer on 2F in lobby and asked reception to help print out my boarding pass. There's little Wi-fi in the bedroom, neither in restaurants. But signal in lobby and by the pool was strong.
Hotel breakfast was simple and tasted soso. The pool didn't look so clean so did the public sheets.
I was woken up almost every morning early like 7am by birds singing whichs bit annoying.
booked 5 delux rooms for our family trip. one double bed room is less spacious than the twin bed room.
towls r not in its origional white, and has a bit smell from the humidity. toilet seat is not firmly secured, making every pee pee time kinda like an adventure.
The enviroment, staffs r great and friendly
Fantastic hotel to stay with if you are going to visit Ubud. 30minutes walk from the Ubud town centre, you could see rice fields, traditional balinese temples etc on the way. Very nice experience and extra credits for the deluxe swimming pools!
Our stay was not good at all, when we arrived in our room we were shocked to see that the room was soo outdated for a 4 star hotel. There was ants in our room which kept coming on daily even after the cleaner, bless him, tried to get rid of them for me. The next day we had a gecko in our room. Not to mention the continuous any highway running across the ceiling. It was not a comfortable stay we avoided being in our room and in the hotel as it was just ants everywhere and soo outdated.
Sidra
Sidra (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
I enjoyed the location of the property. There was security who stopped everyone who entered so my partner and I felt safe. The staff and service was great for the entirety of our stay. We went to our room and saw that it didn’t have a bathtub, the whole reason we booked with this property and they were quick to accommodate us. The staff was very friendly, always greeting us whenever they saw us. The breakfast was nice and they were always bringing out fresh food. The pools were well maintained. Overall, great stay for what you pay.
Kathleen
Kathleen (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
Absolutely beautiful
Peggy
Peggy (7 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
Un beau lieu
Personnel aux petist soins. Navette hôtel gratuite vers le centre ville. Petit déjeuner à volonté.
Espace piscine variée pour se reposer.
Spa déjà plein. Propreté de l’hôtel moyenne et service de nettoyage de linge très basique pour ce standing.
Michael
Michael (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月10日
Absolutely the Best !!!
Peggy
Peggy (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Very peaceful place and friendly staff. Good fried rice.
Deepen
Deepen (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
Great place
Hellmut
Hellmut (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月14日
Maravilla de Bali
Es un hotel hermoso tiene las mejores albercas y villas que eh visto su gente y atención de primera muy bien ubicado
Ma Luisa
Ma Luisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Leslie and Aminah
Leslie and Aminah (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
Great stay
Amazing hotel and outdoors area, very impressive. The room was comfortable and clean. The restaurant looked very nice, the food was okay. The spa treatment was incredible.
It was a bit of miscommunication when it came to being picked up by the shuttle bus from the hotel, had to wait 1,5 hours. I would have expected more from a hotel of this class.
Celine Strømberg
Celine Strømberg (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月11日
Très bon séjour
Très bon hôtel très jolie chambre bon personnel endroit très agréable rempli de verdure