The staff was fantastic and the property offered a lot for our family
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Not worth the money
Room not ready on check-in. Moved to a different room. Made to feel that it was somehow my problem that the hotel was accommodating an entire football team and therefore unable to accommodate my reservation. Room service was terrible. No condiments or dressing given. Food cold. Very expensive for the quality.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Needs a reno. Not worth the $$$
This property is in desperate need of a renovation. It is in a beautiful location but just looks tired. The staff at the pool restaurant need to get their act together as well. The rooms are run down. The patios are dirty. White chairs that look brown. For what you pay, I would expect a bit more luxury. The place is just okay.
Caitlin
Caitlin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
After Christmas Holiday
The resort is gorgeous and the staff is utterly amazing.
Tracy
Tracy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Special resort in natural surrounding
Awesome service, everyone was very friendly and helpful, willingly and genuinely providing their service, the manager, Leon was very accommodating and professional in resolving some issues with the room. Would definitely come back to stay for longer!
Corey
Corey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Caitlin
Caitlin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月19日
Poor
The TV in my room doesn't work. I'm starving, and I can't even get a bag of chips here after midnight. The internet isn't working. Check-in was a terrible experience. Shower leaks all over the bathroom floor due to an awful design flaw.
1 out of 10 hotel experience, from a 200 night per year executive traveler. The only good news is that I just booked one night, and I can change hotels tomorrow.
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Uncomfortable beds needs maintenance
Definitely not A “Omni” resort experience. The Beds are AWFUL old and very uncomfortable. The first room had renovated decor. Pretty tile, nice shower head, good hot water pressure. Updated Capet but it was dirty and moldy smell. I ask to move rooms due to the awful bed and they did. 2nd room the bed was more comfortable but not good. Capet was clean. Renovates furniture but an old tub with newer tile. When went to shower the diverted was broken so maintenance had to come fix it. The coffee pot did not work. And the safe did not work. The Resort property is absolutely gorgeous pools, beautiful decorations for Christmas, large awesome fireplaces roaring. Note The distance into the historic downtown is about 20 minutes drive but we were able to uber easily.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Lindsay
Lindsay (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Lovely Stay
Over all the facility was clean and generally well kept. The drapes in our room closed but some hooks were missing.
Alice
Alice (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月22日
They can do better
The resort is tired. There are a lot of places where a scrub brush or a coat of paint would have made a much better impression to us. We saw enough staff to take on tasks like this while the resort was as quiet as it was (we stayed Sat-Tues in November) but they were not focused on cleaning or maintenance. Lots of grunge and lots of rust.
Food overall and menu options were hit or miss... we dined at the lobby bar, falcons nest, and marche. Marche was a standout for us during both breakfast and lunch.
Overall, next time we will choose another resort.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Shane
Shane (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
amber
amber (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Jeffrey
Jeffrey (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Beautiful
Cheryl
Cheryl (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Water main break day after arrival had us off property for the day. No toilets…
No ice from ice makers. Had to get ice from main hotel restaurant until we left this am.
Bathroom sink stopper broke. Removed, but not replaced.
Got a text that our room wasn’t cleaned, but the tip we had left the girl was gone.
Lovely grounds and beach. Too windy to be on the beach. We were able to find a not so windy spot by the pool yesterday.
We would return!!
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Wonderful
Russell
Russell (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Kelly
Kelly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Brad
Brad (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Absolutely perfect!
At the very top of my want-to-go-back-to list! Beautiful, elegant, fun, fantastic ocean-view. I can’t think of enough superlatives to describe The Omni. Can’t wait to return!
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Omni girls trip
The old wing of the hotel didn’t have very nice rooms. I would recommend staying in the main building which has newer bathroom and rooms as well as access to everything.
Anshu
Anshu (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
5-star service
Amazing service in every area at the Omni. Could not be more pleased with the service.