入住第一晚,30多度,房間完全沒有空調,溫度明顯比走廊熱很多,但因為晚上9點多才check in ,就忍一晚。第二晚向職員反應,職員堅稱電腦顯示房間空調沒問題,不斷要我們等,等了超過一小時,在我們堅持下,才願意到房間察看,說聽到有出風,並穿著鞋站在椅子上說出風位有冷氣(對,只限出風位,但整個房間是熱熱的),更說等一下就會涼等。。我們再三堅持下,才答應要我們多觀察30分鐘,半小時後仍沒有空調,才替我們更換房間。其實當時已快晚上12點,不能梳洗,一直乾等。。
另外酒店外的公園人流比較雜,夜歸時要小心。
In the proximity to train station, just few minutes walk
Mr Liu
Hotels.com 真實旅客評價
10/10 完美
2013年2月5日
Hotel Rapallo 比我感覺很好, 酒店很乾淨, 很舒服, 還有提供很豐富的早餐。 但酒店至火車站較為遠少少, 要步行至8 - 10分鐘才到。 但由於這間酒店感覺很好, 下次到佛羅倫斯都會再book hotel rapallo.
Kathy
Hotels.com 真實旅客評價
2/10 欠佳
2013年1月3日
M S
Hotels.com 真實旅客評價
8/10 很好
2012年11月26日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
ALAIHAM
ALAIHAM (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Convenient, clean and welcoming
We stayed six nights, two rooms with terraces on 4th floor; extremely convenient locale, clean and modern rooms; spacious, comfortable terrace to chill out on; excellent breakfasts with much to choose from and made to order. Afternoon tea/coffee and cakes a fantastic way to recharge and relax pre evenings.
Bryan at the front desk was happy and welcoming at all times; Praise was excellent: he wore several hats there and took care of us every day so well with a smile; the morning breakfast maitre de and ladies were extra sweet and gracious.
Would absolutely stay here again.
Thank you, Hotel Rapallo!
Thomas A
Thomas A (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Highly recommend
The hotel was very nice. It was clean and updated. The bed was very comfortable. 12 minute walk to the train station and the tram to the airport.
I would stay here again if heading to Florence in the future
真實旅客
6 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
I loved it here
I loved this place I had stayed at another hotel for 3 nights it was advertised as 3 stars but wasn’t. I came here and was greatly warmly and able to check in early. The room 403 was clean , bright and comfortable. It also has a terrace. Bathroom products are provided. Breakfast was included again staff were polite and attentive. It rained heavily two days there’s umbrellas to use. My tea and coffee were replenished daily. The bed was comfortable. The only thing is I noticed local young drug dealers nearby day and night I had no issues but it’s winter so it gets dark by 4pm.
HEIDI
HEIDI (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Nice place, good location.
Nice hotel in a good location. Walkable from the train station and within easy walking distance of the Duomo and other attractions. Nice breakfast and a charming little bar. There were also a couple of nice restaurants an easy walk away.
Alissa
Alissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Kind staff
Nice staff. Everyone was really kind
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Beautiful well appointed property. Very comfortable Queen size bed which is not easy to find in Italy. The staff were friendly and helpful. The breakfast was a buffet plus made to order items and was delicious. We rented a car and didn’t even use it because everything you want to see is walking distance from this hotel. Less than 20 minutes from the airport. No complaints, we loved our stay!
Kristine
Kristine (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
such a wonderful staff and comfortable stay! I definitely be coming back my next time in Florence!
samantha
samantha (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
I had a wonderful stay at Hotel Rapallo. The location is excellent, super close to all tourist attractions yet in a quieter area. Housekeeping did a wonderful job in the room the two days I was there. Everything was clean and not at all worn out. Staff all around was friendly and they were helpful with ordering me a very early taxi when I had to leave! Would stay here again in an instant and recommend it to anyone.
Caroline
Caroline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
The owner, Lorenzo was a great host. We had a wonderful stay and appreciated the made to order breakfast the morning we departed. We would definitely stay there again when in Florence..