We had a 3 night stay at this hotel. I am receiving treatment for a medical condition which requires me to sleep in a cool room in order to be comfortable. During the first night, we realized the AC did not work properly, so I went down to the front desk to report the issue the next morning. We had the same issue the second night, so I had to go back to the front desk again the following morning. That day I got a call from the Regional Manager (?) asking for clarification about the problem. The problem was resolved that day so we could sleep comfortably the third night. The fact that we couldn't sleep due to the uncomfortable room temp 2 of the 3 nights we were there is the reason for my ratings on room comfort/condition/service/etc.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
Thé staff was great
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Jose
Jose (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Clean and convenient
stacy
stacy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
All the staff were great! Cindy was lovely!
stacy
stacy (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Excellent service at checkin. Room is very clean as well.
Dani
Dani (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月9日
Teri
Teri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月27日
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月27日
Uncomfortable
The hotel was great but the bed comfort was terrible. My bed felt like it dipped on one end and the pillows were uncomfortable . They need to redo some of the beds. The couch bed size was very deceiving in the add. It said double but was more like a single and the mattress was paper thin and uncomfortable.
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月6日
William
William (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年4月15日
Room was nice and spacious. Kitchen had utensils and cookware available for use.
Danyell
Danyell (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月11日
Qingzhu
Qingzhu (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月10日
Nice Hotel could use some better staff
The stay was good until the last night. We walked down to sit in the hot tub late in the evening around 10pm and it would not turn on. We noticed the fire pit was turned on so we went back to our room to change and came back down to sit around the fire pit and the staff had turned it off already. I asked if it could be turned back on and was told that she turned it off already because nobody was out there and she was getting ready to go home soon so she was not going to turn it back on.
Nicole
Nicole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月20日
Timothy
Timothy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月1日
Samia
Samia (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月26日
Ernest
Ernest (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2023年10月15日
Nice hotel room space, pool/hot tub area and breakfast area
Christina
Christina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月1日
Mary
Mary (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月24日
Elizabeth
Elizabeth (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月22日
.
Donald
Donald (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2023年9月17日
This property looks like it was amazingly beautiful when built and set up but lack of proper maintenance has left it in need of some tlc.