Awful. I am typically a good tipper at restaurants. The restaurant at this Hyatt was absolutely horrible. The cheeseburger my husband ordered was so old and dried out we had to send it back. The waitress was absolutely horrible. It took her 44 minutes to come to the table and when she did, she was so rude. When we wanted to pay the bill, we waited and waited until I had to get up and find her. When I did find her she was talking to a man at the bar and when I said we were ready to pay. She held her finger up and said she would be there. Ten minutes later she came with the bill. No tip!
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Abdelhalim
Abdelhalim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Cyrus
Cyrus (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Quick stay for an early flight.
Charging for parking is a bit much
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月7日
Ahmed
Ahmed (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月6日
Laurent
Laurent (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月6日
Ricardo
Ricardo (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月5日
If you want quality this Hotel is not it!
I experienced several issues during my stay. There were terrible stains on the couch, the elevator was broken, and there was no microwave in the room. Additionally, the breakfast provided was of poor quality and cheap. My mini-refrigerator had been turned off to save the company money, which resulted in $60 worth of takeout food being spoiled. I informed Hotels.com about these problems. It was Hotel.com that refunded all my money. Customer service was extremely poor. No problem-solving skills. The Brand should be ashamed of this hotel
Priscillann
Priscillann (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月1日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Barbara
Barbara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Justin
Justin (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月26日
Never again.
My family stayed at the hotel for 3 nights / 4 days and housekeeping never came to our room once. We had to take our garbage out every day, get towels from the pool, go down to the front desk to get soap / trash bags bc our phone in our room didn’t work. The elevators were broken 3 days in a row. The pool water was so cold my kids couldn’t even use the pool. The water when showering was even very cold. The front desk staff was very nice but the hotel definitely needs to step it up.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月26日
Roaches
A roach crawled on my arm while sleeping! I was soo upset and shocked and the bed was so comfortable which made even more upset because I couldn’t get back to sleep