When we arrived we had to wait about 15 minutes by the main gate trying to call someone.. when someone finally responded we were told that there is no available rooms and "we are sorry for inconvenience, call us in the morning to get a refund". Then we were routed to Expedia to get a refund and after bunch of emails we still don't have the refund 4 months later.
Yuriy
Yuriy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月4日
Nice staff and that's it - pay more bu expect less
Staff was nice. So called deluxe rooms are small. Rock hard beds with cheap/hard linen, no mattress padding or comforter just a thin cover, horrible tiny stiff pillows (only two per tiny bed). Shower is nice but pipe was loose from the wall. Door chain lock was installed BACKWARDS (probably last hotel in world not to use a bar type door lock) Refrigerator condensor annoyingly loud and ran all night (louder than giant frig in my kitchen) Worst part other than beds and 1980s decor (noting was just "remodeled") is the toilet. Toilet is tiny and round seat vice the normal elongated seats (think RV toilet size), so tiny you can't reach under. Nice quiet location in a senior RB community but way overpriced and just not comfortable compared with my usual hotel chain where I get comfy beds and free breakfast for $20+ less a night. Oh and wifi didn’t work. Told staff who were unaware, fixed it 2 days later but signal couldn't reach my room on the end. Nice pool and housekeepers were very friendly. No place good to eat nearby. Coffee in room can't even be called coffee.
Darrin
Darrin (11 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Secure location near expressway.
Dexter
Dexter (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月23日
Way too much money
The carpet was filthy with stains.
The tub drain was clogged
The entrance door had a huge gap on the bottom open to aur and bugs
The top civer blanket smelled and was very old
The formica on the bathroom counter was delaminating and alsmot cut my hand open
The Toilet was loose
The refrigerator froze most all of our vegetables and the door was on backwards.
This building has no service at all if needed to unclogg the drain in the tub.
Old and very poorly maintained.
I told the management and they have not responded.
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Local little getaway
Our stay was great as always...when we go there!!
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Property & room are clean and comfortable.
Nancy wallace
Nancy wallace (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Leticia
Leticia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Very convenient for the Pima County, Fairgrounds Pet friendly we were here for the dog show restaurant close by on-site staff was friendly and helpful
Patricia
Patricia (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Rachel
Rachel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Pam
Pam (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Bed is ok. My back is hurting
Grant
Grant (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Jacquelene
Jacquelene (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Pam
Pam (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
We booked a hotel room but got a call that key cards weren’t working so we were upgraded to a cabin/cottage at no extra cost. Sounded good but it wasn’t. It turned out to be a mobile home park where we stayed in one of the units. We checked in at the front gate where we were handed a packet with keys and given directions. We had to make up the bed ourselves. It was not an upgrade
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
No internet or TV. They moved us because computers were down. No one gave us coffee for the morning nor did they answer the phone or call me back when I left a message. We were there to be at race track so our hours did not match their 8-5 only. Even when I called after hours number about tv etc they did not know anything.
JENNIFER
JENNIFER (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
No service after 5:00 p.m.
This hotel is located inside of an RV park and the office closes at 5:00 p.m.
I arrived around 7:30 there was no sign on the door there was no one to ask a question. I was unable to check in. What a terrible experience. I did not receive an email from hotels.com letting me know that they had the office closing at 5:00 p.m..
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
We really enjoyed the Casita. I was a new experience for us living in a 55+ community and we loved the amenities.
One suggestion, we got off to a really bad start when at the gate we were not told specifically where we were to go. We went to the two story motel unit, lugged our bags up to the room and discovered that the keys we had were of the old design, not meant for these rooms. In the dark. We reloaded the car and found our way back to the entrance gate and then got straightened out.
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
A great stay!
Very quiet and secure location. Staff was very nice and helpful. Customer service at Fat Willie’s were very welcoming and foot was great!! Only down fall, we wish beds were bigger and room was more updated. Definitely worth the money.
TERESA
TERESA (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Kerrie
Kerrie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Cheryl
Cheryl (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great place to stay
Great place to stay. I highly recommend this place. Great room and facilities are fantastic: pools, jacuzzi, pickleball courts and sauna.