The room was nice but no hot water in the bathroom. I reported it to the desk but they didn’t do anything. A high price for room you could not take a bath in after working outside all day.
Harley
1 晚友伴旅程
2/10
Absolutely terrible!! This was the worst stay I have ever had. Elevator is so unsafe! It trapped us on it for about 5 min before finally going down and letting us off. Tried using the call button to get help and it was out of order. When reported to the front desk they stated “it hasn’t killed anyone yet” like it was some funny joke. Will never be back. If 0 stars was a thing, this would be the time I would use it
Jordan
1 晚家庭旅程
10/10
Glenn
1 晚商務旅程
10/10
Jonnie
1 晚行程
8/10
Amanda
2 晚行程
4/10
The stay was mediocre, the check out experience was rude and unaccommodating...
Walt
2 晚商務旅程
8/10
Kirk
1 晚家庭旅程
8/10
Ricky
1 晚行程
4/10
It was a very confusing and frustrating experience to get information. Ask the front desk no you have to go through engine.com that you booked through. No I booked through hotels.com. Then on Saturday morning Sarah told me the same thing of who I booked through then gave me that number. Of course they didn’t have my reservation. Then it was the app asking the hotel for the same information I was asking. So why the middle man plus on Friday night I was told by the chat person that the manager was going to email me before check out tomorrow. That didn’t happen and when I asked about the manager she was off that day. So that email never came that day or on Sunday. I was checking out early and didn’t get my questions answered. When I did check out Sarah at the front desk said she could check me out early then she changed it saying she couldn’t it had to be overrode by a manger which the manager was off. I was beyond frustrated. Telling me who I booked through and that was wrong. Telling me a manager was going to email which never happened and that they could check me out early then changed it. Not sure if these people no what they’re doing.
Maja
3 晚商務旅程
10/10
Marla
1 晚行程
10/10
真實旅客
1 晚商務旅程
10/10
Ryan Felix
1 晚行程
10/10
Gabriel
6 晚家庭旅程
8/10
There were issues with the mini fridge (was not level, so the bureau would not close without lifting the door). There was also a fire in the housekeeping laundry room and smoke and smell of fire permeated the hotel.
I still am impressed with the staff and their willingness to assist.
Forrest
2 晚行程
10/10
Imelda
1 晚家庭旅程
10/10
Jeffrey
2 晚行程
4/10
Roaches in bathroom first floor.
Gunnar
1 晚行程
2/10
Keegan
4 晚行程
10/10
Awesome and friendly staff. Went out of their way to accommodate our needs. Pet friendly and made us feel very comfortable with our boys. HIGHLY RECOMMEND