Thanks to Morgan for helping us check in a little early! Great staff
Thomas
Thomas (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月25日
Celeste
Celeste (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年4月28日
Elevators were crazy slow belman slow or just not staffed properly
ann
ann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月14日
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月31日
Worth a visit
Staff, very warming and helpful rooms, clean bright and well maintained
Danny
Danny (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年1月8日
There isn't anyone manning the front desk and had to knock on the door just to get a server in the front lounge area. The restaurant service at Casa Don Alfonso was poor and the food quality was below average. There is no attention to detail in the cleanliness of the hotel, i.e. black mold in shower, dusty lobby fixtures. Not what you should expect at a Ritz Carlton hotel.
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月1日
Brian
Brian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月1日
V
MELISSA
MELISSA (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2023年12月31日
Excellent customer service
Tonya
Tonya (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月31日
Jill
Jill (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年12月20日
Smoke detector chirped all night
Light switches didn’t work
Alarm clock rang at 3 am
thomas
thomas (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月10日
Dinner was delicious
Kimberly
Kimberly (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年10月28日
I expected to see a shuttle from the airport -- or at least advice about the location of a taxi dispatcher and approximate fee for the taxi. More importantly, I was not aware that the MetroLink service maintains a stop immediately behind the hotel and would have cost me about a tenth as much as the taxi and would probably taken me to the hotel much more quickly at the end of a very-stressful day. (I phoned the hotel from the airport because I couldn't find a taxi stand and needed advice on how to reach Ritz-Carlton. No one suggested that I use a train or tram, as I have done in many European countries. I did use MetroLink on Friday to visit Forest Park.) I also found the neighborhood very sterile and forbidding -- no place to buy chewing gum or throat lozenges or fresh fruit. Dining options in the hotel were very unsatisfying and expensive.