My stay was AWFUL. My dog and I weren't even in the room(s)! for 3 hours.
930pm.First room 228 was nice, but the locking mechanism on the balcony door was broken. **I stressed to the 2nd shift front desk guy that my dog and I need to be secure due to our situation and please keep our whereabouts, if asked, confidential. So my dog and I go back down to front desk and he gives us another room right across the hall, 235. No balcony-no problem, but it was LOUD, commercial AC's right outside and an high pitched drill/buzz. Then I discovered one of the windows opening onto the lower level rooftop didn't lock. That was the tipping point for me. I fed my dog, ate my takeout but didn't finish, and checked out-1am. When I checked out the front desk personnel had changed shifts. He was much more helpful, withstanding my moment of anger, and made sure he had my email, bc the check in guy didn't have it for some reason???... even though he required it on my pet check in form. So yeah. I need to file a travel claim now. 3.5 hours was hardly a hospitable stay for the roughly 300$ I spent on the room.