2/10 欠佳
2025 年 10 月 12 日
From the moment we where greeted the afternoon shift person in charge was condescending in her tone with us when we asked why we where charged a day in advance in total paying 3 nights I was like what if we only had for two days like on a budget and all she would say it’s polocy when asked where the policy was she said well it’s not anywhere. Next when asked for extra pillows blankets or towels non where available and all we got was a sarcastic smirk. The last straw as to why I’ll never be going back to that place is the breakfast it was 745 nothing left and when asked the person in charge said it’s too late to make more food … but anyways all staff interacted with was rude and could use more training. Escalating issue by repeating yourself over and over is no way to escalate . Very disappointed !
Hector
Hector (2 晚家庭旅程)
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