In the heart of Newcastle City Center, Holiday Inn Express Newcastle City Centre, an IHG Hotel offers a warm welcome with a breakfast buffet and free in-room WiFi. Indulge in local flavors at the restaurant or unwind with drinks at the bar. The helpful staff has left a lasting impression on previous guests.
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
What's nearby
Utilita Arena Newcastle - 7 min walk - 0.7 km
St. James' Park - 10 min walk - 0.9 km
Northumbria University - 14 min walk - 1.2 km
University of Newcastle-upon-Tyne - 16 min walk - 1.4 km
Quayside - 2 min drive - 1.6 km
Getting around
Newcastle Intl. Airport (NCL) - 19 min drive
Newcastle Central Station - 4 min walk
Dunston Station - 6 min drive
Manors Station - 18 min walk
Central Station - 5 min walk
Central Station - 5 min walk
St James Station - 10 min walk
Restaurants
The Dog & Parrot - 2 min walk
Tipsy Cow - 4 min walk
360 Sky Lounge - 2 min walk
The Bodega - 4 min walk
Persia - 1 min walk
About this property
Holiday Inn Express Newcastle City Centre by IHG
Holiday Inn Express Newcastle City Centre by IHG puts you just a 5-minute drive from St. James' Park and Quayside. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 5 minutes and Central Station is 5 minutes.
At a glance
DONE
Hotel size
130 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 499 ft (GBP 10 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
Built in 2005
Safe-deposit box at front desk
Television in common areas
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Assistive listening devices available
Handrails in hallways
Hallway handrail height (inches): 34
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per stay
Parking
Parking is available nearby and costs GBP 10 per day (499 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel
Frequently asked questions
Does Holiday Inn Express Newcastle City Centre by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Newcastle City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Newcastle City Centre by IHG?
Yes, pets are welcome. There's a charge of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Holiday Inn Express Newcastle City Centre by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at Holiday Inn Express Newcastle City Centre by IHG?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (8-min walk) is nearby.
Are there restaurants at or near Holiday Inn Express Newcastle City Centre by IHG?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn Express Newcastle City Centre by IHG like?
Holiday Inn Express Newcastle City Centre by IHG is in Newcastle City Center, a short 5-minute walk from Central Station and 10 minutes' walk from St. James' Park. Our travelers say the local area is very central.
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Holiday Inn Express Newcastle City Centre by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Location
Bed
Parking
Value
Food
Lobby
Train station
What guests liked
Breakfast was good, well-stocked, and offered a variety of options for a satisfying meal. (59 reviews)
Parking was conveniently located and reasonably priced, with plenty of safe space for vehicles. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 26, 2025
In a great position with lots of good restaurants in walking distance
Darren
Darren, 1-night trip
10/10 Exceptional
Sep 21, 2025
Amazing reception very accommodating
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jul 16, 2025
Great place to stay
Lovely hotel, great location, really helpful team
Karen
Karen, 2-night trip
8/10 Very good
Aug 5, 2025
A nice hotel with good standard and friendly staff.
Peter
Peter, 3-night trip
10/10 Exceptional
Jun 23, 2025
Great location friendly helpful staff excellent breakfast
Nicola
Nicola, 2-night trip
8/10 Very good
Sep 1, 2025
Pleasant and informative reception staff. Clean and functional room. Good location and easy parking in adjacent public car park.
Verified traveler
1-night trip
10/10 Exceptional
Aug 30, 2025
Reception were very friendly and welcoming.
Room was lovely.
Breakfast included is a positive and ample choice.
Caroline
Caroline, 1-night trip
8/10 Very good
Jul 29, 2025
Very friendly staff, very clean
Bed was comfortable, food was nice. A shame there was no parking for the Hotel.
karen
karen, 4-night trip
8/10 Very good
Jun 12, 2025
Clean rooms, friendly staffs, and adequate range for breakfast. Enjoyed the stay.
Muhamad Ikmal Arif
Muhamad Ikmal Arif, 1-night trip
8/10 Very good
Jul 29, 2025
Ideally situated
Ideally situated hotel close to station and centre of Newcastle. Clean room and good hot and cold breakfast options. Only issue is that the WiFi was very intermittent.
Brian
Brian, 5-night trip
10/10 Exceptional
May 24, 2025
Clean & comfortable room, nice & friendly staff.
Michelle
Michelle, 1-night trip
8/10 Very good
Aug 9, 2025
Short break
Near to central rail station. Short walk to the shops. Friendly staff. Quick check in.
Verified traveler
1-night trip
10/10 Exceptional
Aug 7, 2025
Midweek break
We had a lovely 2 night stay here. Service was amazing especially Derek on reception.Breakfast was quite good. Bed was comfortable, only thing i would have liked is better quality pillows.
JANET
JANET, 2-night trip
6/10 Good
Sep 14, 2025
Student drop off
Staff were great. Hotel is a standard holiday inn with a silly overpriced cost. Parking is a multi story adjacent with the usual minute spaces & ridiculous navigation issues. Relatively expensive too. £13 overnight. Hotel is well situated for most of the city centre stuff
Mike
Mike, 1-night trip
10/10 Exceptional
Apr 27, 2025
Nice room, excellent staff, and a good free breakfast.
Ian
Ian, 1-night trip
8/10 Very good
May 30, 2025
Great location near train station
Adele
Adele, 1-night trip
10/10 Exceptional
Jul 19, 2025
Perfect wee getaway.
great hotel, 5 minute walk from train station, friendly staff, great choices for breakfast, clean room.
Nothing npt to like.
Dorothy
Dorothy, 4-night trip
10/10 Exceptional
Jun 29, 2025
Staff was brilliant
Tracy
Tracy, 2-night trip
10/10 Exceptional
Jun 11, 2025
Was very pleasantly surprised at the cleanliness and friendliness of staff. Would certainly recommend to friends and family
Verified traveler
2-night trip
8/10 Very good
May 25, 2025
Very convenient, competitive pricing and comfortable
Michael
Michael, 2-night trip
10/10 Exceptional
Feb 26, 2025
Nice staff, well kept hotel.
Anthony
Anthony, 1-night trip
8/10 Very good
Jun 12, 2025
The room was comfortable and the shower was great - both hot and powerful.
Unfortunately the cheap coffee in the rooms was a let down.
Miss
Miss, 1-night trip
10/10 Exceptional
Apr 28, 2025
We loved our stay here! The staff was so welcoming and everything was very clean. Cheers!
Aidan
Aidan, 2-night trip
10/10 Exceptional
Dec 14, 2024
Great hotel!
Corin
Corin, 1-night trip
8/10 Very good
Apr 21, 2025
The hotel is literally minutes from the train station. The staff were very helpful and friendly and the breakfast was good