First, the poor staff did everything they could with what little they had to work with - SHAME ON MANAGEMENT/OWNERS! We got here when it was in the mid-90s and the A/C was OFF and all the doors to the rooms that weren't occupied were open. It was oppressively hot!!! After two hours, our room was still at 88 degrees so we requested another room. I waited at the desk for quite awhile before someone came because the front desk staff was RUNNING BACK AND FORTH BETWEEN THIS HOTEL AND THE NEXT DOOR HOTEL in order to work both hotels at the same time!!! Whoever owns this hotel should be ashamed of themselves! The front desk lady was so nice and apologetic but this was just wrong! The owners are too cheap to have the A/C on in any room that isn't occupied. While I can understand trying to cut costs here and there, it actually takes more energy to cool and dehumidify a room (or an entire floor!) when you let it get this hot. And if you KNOW you have someone coming, start the A/C before they get there!
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 14 日
Went to check in nobody was at the counter had to call the number somebody came from the hotel across the street to check us in got into the room it wasn't the room that I paid for. It was extremely hot in the room took quite a few hours to cool off. Bathroom did not have toilet paper and of course could not find anybody to help me had to find a maids cart in the hallway and get it out of there when I went to check out of course nobody was at the counter had to go across the street to the other hotel to check out
Marc
Marc (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Friendly people nice accommodations
The hotel and staff were were very nice. Not enough staff the people they did have were very friendly. And helpful. Needed more towels in the room only had two full size towels. Women need at least two each. They did deliver the towels. The pool was nice clean. Again with staff they did have was terrific. They accommodated us the best they could.
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 18 日
john
john (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Daniel
Daniel (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 17 日
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
john
john (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 28 日
Came in to a dirty room, stains on covers, hairs on pillows, dirty toilets and the inside pool wasn’t even working and they weren’t very apologetic for anything or didn’t try very hard to accommodate so we cancelled and left and went someone much cleaner for a little cheaper
Diana
Diana (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Worse place every.
I Did not stay! Hot there at 7pm room had not been cleaned and was not ready. Said he didn't have any help. There was a bag of trash in the main room. The public tolit in the lobby was filthy and wouldn't flush.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
Pool wasn’t working upon arrival, this was one of the reasons we picked this hotel was due to the pool. Wasn’t notified about the pool not working till starting the process of checking in and asking the pool hours and when I ask for a refund because it was advertised as being open the guy working the front desk gave me a nasty look and attitude changed then said it would be refunded by the morning. I asked for some kind of documentation for the cancellation and he gave a print out and acted annoyed I had asked for it. We ended up getting a room next door.
Andrea
Andrea (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 1 日
Bad experience
This hotel clerk was new and didn’t know much. The breakfast area was not open nor could they sell drinks due to not renewing their liquor license. No coffee. no hot water in the shower and the pillows were so flat. No one to check us out. Actually the pictures posted on hotels.com were very false. I was very upset I would have stayed at another place if I knew it was this bad
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 15 日
The hotel was dirty , there was yellow stains on the pillows and bed, the bathroom was nasty also the room had a smell to it. I felt like I was getting bitten while I was asleep and wifi was down, couldn’t find anyone at the front desk, i definitely wouldn’t recommend staying here.
Tyrese
Tyrese (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 11 日
Terrible - very unclean!
Teresa
Teresa (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 18 日
Nice hotel!
Heather
Heather (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 5 日
Elevator was dirty
Room was missing a smoke detector
Shower curtain ready to fall off the wall
Staff at the front desk never there
Tony
Tony (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 17 日
No staff at front desk. Had to call and they came over from their other hotel next door Quality Inn. Pool closed. No breakfast put out next morning. Called and tyey said they would share the Quality Inn breakfast with me which when I checked was less than half what should be put out at the Clarion. No staff in building the whole night or morning.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 4 日
Room was not clean. Additionally, the pool was out of order so we decided to stay somewhere else. Will no longer pre-pay for a hotel room again, as we couldn't get out money back. It was an expensive vacation.
Tammi
Tammi (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 14 日
Kinda disappointed
Front desk staff was super nice. Property is a little run down and ALOT of riff raff. People in the lobby drinking, people outside front door drinking. Pool was down due to pump issues which is why we even syayed here in the first place.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 13 日
The staff was so friendly, they were courteous and helpful
Patty
Patty (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 6 日
Underfunded hotel
Hotel hosts were kind and gracious. Room had a terrible paint job, bathtub was filthy. Food was left in the refrigerator from the previous guest. Mattress cover had dark brown stain. Toilet didn’t work when we arrived but they did fix it. Leather chair was previously damaged and duck taped. Pool was closed. No breakfast available.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 6 日
When we got there, there was no one at the front desk. I had to call corporate customer service to get someone to show up. Then the first room had no AC. I had to call and get someone to show up at the front desk again to switch rooms. The second room hadn’t been cleaned. Back downstairs and finally an acceptable room about 45 minutes after we arrived