I Did not stay! Hot there at 7pm room had not been cleaned and was not ready. Said he didn't have any help. There was a bag of trash in the main room. The public tolit in the lobby was filthy and wouldn't flush.
Lisa
1 晚行程
2/10
Pool wasn’t working upon arrival, this was one of the reasons we picked this hotel was due to the pool. Wasn’t notified about the pool not working till starting the process of checking in and asking the pool hours and when I ask for a refund because it was advertised as being open the guy working the front desk gave me a nasty look and attitude changed then said it would be refunded by the morning. I asked for some kind of documentation for the cancellation and he gave a print out and acted annoyed I had asked for it. We ended up getting a room next door.
Andrea
1 晚家庭旅程
4/10
This hotel clerk was new and didn’t know much. The breakfast area was not open nor could they sell drinks due to not renewing their liquor license. No coffee. no hot water in the shower and the pillows were so flat. No one to check us out. Actually the pictures posted on hotels.com were very false. I was very upset I would have stayed at another place if I knew it was this bad
Mary
2 晚行程
2/10
The hotel was dirty , there was yellow stains on the pillows and bed, the bathroom was nasty also the room had a smell to it. I felt like I was getting bitten while I was asleep and wifi was down, couldn’t find anyone at the front desk, i definitely wouldn’t recommend staying here.
Tyrese
1 晚浪漫旅程
8/10
Nice hotel!
Heather
1 晚家庭旅程
10/10
Michael
1 晚行程
4/10
Elevator was dirty
Room was missing a smoke detector
Shower curtain ready to fall off the wall
Staff at the front desk never there
Tony
3 晚商務旅程
6/10
No staff at front desk. Had to call and they came over from their other hotel next door Quality Inn. Pool closed. No breakfast put out next morning. Called and tyey said they would share the Quality Inn breakfast with me which when I checked was less than half what should be put out at the Clarion. No staff in building the whole night or morning.
Daniel
1 晚商務旅程
6/10
Room was not clean. Additionally, the pool was out of order so we decided to stay somewhere else. Will no longer pre-pay for a hotel room again, as we couldn't get out money back. It was an expensive vacation.
Tammi
2 晚家庭旅程
8/10
Front desk staff was super nice. Property is a little run down and ALOT of riff raff. People in the lobby drinking, people outside front door drinking. Pool was down due to pump issues which is why we even syayed here in the first place.
David
1 晚家庭旅程
10/10
The staff was so friendly, they were courteous and helpful
Patty
1 晚行程
4/10
Hotel hosts were kind and gracious. Room had a terrible paint job, bathtub was filthy. Food was left in the refrigerator from the previous guest. Mattress cover had dark brown stain. Toilet didn’t work when we arrived but they did fix it. Leather chair was previously damaged and duck taped. Pool was closed. No breakfast available.
Michael
1 晚行程
4/10
When we got there, there was no one at the front desk. I had to call corporate customer service to get someone to show up. Then the first room had no AC. I had to call and get someone to show up at the front desk again to switch rooms. The second room hadn’t been cleaned. Back downstairs and finally an acceptable room about 45 minutes after we arrived
Christopher
1 晚家庭旅程
8/10
Brian
1 晚行程
10/10
The staff was excellent in every way.
Richard J
3 晚浪漫旅程
4/10
Fire alarms went off 8:30 Saturday PM,had to evacuate, and someone ran down the first floor hall spraying fire extinguisher,entire hall covered in white dust.went back in room 106 and coughed all night.should not have been charged
Randall
2 晚行程
2/10
Dirty and unsafe. Non-smoking room smelled like cigarettes. Smoke alarm missing. Outside side door pried open with crowbar allowing anyone to enter. Breakfast cleaned out early and not replenished. Stains everywhere. Trash everywhere.
Jonathan
1 晚家庭旅程
2/10
Filthy and unsafe. Non-smoking room smelled like cigarettes. Smoke alarm missing. Outside side door pried open with crowbar allowing anyone to enter. Breakfast cleaned out early and not replenished. Stains everywhere. Trash everywhere.
Jonathan
1 晚家庭旅程
6/10
Well it looked nice on the outside. There was something stuck on the wall with ants. It need some repairs the window curtains were torn and there were some places that needed paint. The shower was ok but low water pressure. The beds oh my after 12 hours of driving were the best part of the stay
Dwain
1 晚行程
4/10
真實旅客
1 晚家庭旅程
8/10
The staff were very accomidating and helped us with the things we needed. Supplies were limited of what they had but they made due of it. The evening staff made sure I had fresh coffee and was very compassionate. The room was clean and the beds were comfortable. The staffing is also limited but I dont feel its their fault they are run to death between both hotels . Very sad,in my opinion. Overall it was a good stay .
Cheri
2 晚家庭旅程
2/10
Broken TV outside in parking spots, blood stains on not one but two different rooms, moved rooms as an upgrade because of the cleanliness and then that rooms amenities didn’t even work, had to switch rooms again at 11pm. Floors were filthy and pool was not operating.