ME FUE MUY BIEN MUY AGUSTO, SOLO QUE HACE FALTA MAS PALAPAS EN LA PLAYA
ADRIANA
ADRIANA (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
Does not deserve 5 star Google rating.
Not what we expected from a 5-star google rated hotel. The site boasts 5 all inclusive restaurants but does not specify that there is limited daily reservations for the 2 out of 5 restaurants as only 2 are open daily and the 3rd is a buffet style. They also don't have a window for feeding people checking in after 3:30pm as their main buffet restaurant closes at 4:30pm. Our entire family got sick after eating a chicken sandwich snack while waiting for dinner to start at 6pm after checking in around 4pmish. This stomach sickness ruined most of our food pleasures for our entire 4 day stay. The hotel did give our elderly mother doctor care and medications which I can appreciate and they did give my sibling, niece and I a lovely final night dinner on the beach which we were able to enjoy the final dinner night after our stomachs almost fully settled by the 4th night.
Leyda
Leyda (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Jose Manuel
Jose Manuel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Maria
Maria (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
oscar
oscar (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
vacaciones en familia
Si lo que buscas es un lugar tranquilo para pasar con la familia sin mayor expectativa que unas vacaciones en calma es un buen lugar pero si lo que buscas son instalaciones con buen mantenimiento suficiente personal activo y gran oferta de bebidas este no es el lugar
LUIS ARTURO
LUIS ARTURO (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Recommend for a chill vacay
Loved it, had a spa day, photography session, enjoyed the restaurants (not the highlight), and as a bonus, saw a turtle!
As far as food it was ok, my favorite was the chilaquiles. They were authentic and the different types of salsas.
The sunsets were amazing and the pools had a cool temperature.
Ishah
Ishah (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Great beach and pools
This property requires better upkeep. The floor tiles in the room were loose. One elevator was broken, but fixed next day. One night the tap water was off.
Otherwise, the three pools are great, big size and with a sunset view, if you swim in the evening. Beach outside the hotel is awesome, all sand and clean.
Maxim
Maxim (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Agua fría en albercas
El jacuzzi cuando lo prendias comenzaba a salir el agua sucia, y las albercas están demasiado frías, solo la de adultos es calientita pero las otras es demasiado fría y con las demás personas que hable opinaban lo mismo de las albercas
Maria Isabel
Maria Isabel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Fabian
Fabian (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月22日
Zaira Daniela
Zaira Daniela (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月21日
Muy mala experiencia
Una experiencia bastante mala no cumple con lo q se promete llegando te quieren vender una pulsera ora bebidas premiun tienes q reservar en los restaurantes de cena y la persona es muy grosera el agua de las albercas están heladas los meseros jamás pasan a ver q necesitas en verdad busquen otro hotel
Ma teresa
Ma teresa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Otimo custo beneficio!
Antes de reservar estava um pouco receosa por alguns comentarios. Mas foi a melhor escolha.
Os funcionarios são muito gentis e prestativos.
Cauana
Cauana (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月19日
What I liked about the property was the beach access and the pools. It was family friendly but not safe entirely— our suite has a balcony and the door wouldn’t lock. I had multiple family members give it a try and no one could get the latch to lock the sliding door. Second, the food quality was awful. The fresh juices were great but there was a lack of food options and flavor. For the size of the property & being all-inclusive they only had two open bars. The rooftop was under construction but down on the ground floor, only two and were crappy. I guess I’m not surprised since it’s all inclusive but that’s why the pricing of a stay should include the all- inclusive cost in it for quality options and have to pay extra.
Ilse
Ilse (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月18日
Oscar Eraclio
Oscar Eraclio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
The staff was amazing. Lots of delicious food and drinks. We enjoyed our stayed. Shout out to Ivan and Angela!
Jennifer
Jennifer (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月17日
Cold water in the shower everyday
Same menu everyday, no seafood other then ceviche
Marisela, one employee there with the worse attitude making the worse experience
You have to tip everyone in order to get good treatment, HORRIBLE
Maria
Maria (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Very polite staff
Manu
Manu (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月16日
Not enough staff at the front office
michael clyde
michael clyde (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月16日
Familiar tranquilo
Darwin
Darwin (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月13日
We were two friends on break from university who were super excited for this trip, but a couple situations let us down. First, during our check in we discussed with the concierge that we were not getting picked up until 3pm and asked if it would be alright for us to leave our bags with the bellhop since check out would be at 12pm - she said it wouldn’t be a problem and to talk to someone at a later time. The day that we went to talk to them about it again they told us it was a $25USD charge per hour to keep our bracelets on or they would be cut off and we would only be allowed in the lobby area to wait. Other guests that we later encountered with the same circumstance were given full access, not having to pay but still getting to keep their bracelets and use the facilities until 3pm. We were a little disappointed that based on our age we felt taken advantage of. Throughout our trip we had noticed that this was not the only situation where we were treated differently based on our younger age. During our dining experiences there were often times that servers wouldn’t come over to our table and were much more attentive with the tables of an older crowd. In our room we were not provided with shampoo or conditioner, even after calling down to the concierge and asking if they had any that we could use and they said they would have it sent to the room. The best part of our trip was with the enthusiastic activity workers. Specifically Naydelyn and Belen were great at getting people t