Rooms were slightly dirty and old. Pictures on the website depict a cleaner nicer room than what they are. Now know why the room was so cheap!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Bed bugs, Noise and zero comfort
Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW.
During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed.
The room-
Very uncomfortable beds where I can feel the base board under the mattress.
The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you.
Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets.
Worst experience ever.
Troy
Troy (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Wonderful, clean and friendly.
There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Stacey
Stacey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Everything
Jeri
Jeri (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月24日
Debra
Debra (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月23日
Theresa
Theresa (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月23日
No comment
ALEX
ALEX (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
Christine
Christine (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月20日
Mika
Mika (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月19日
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Ananda
Ananda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Cherelle
Cherelle (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月18日
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Stayed for a Buffalo Bills game. #gobills Room was clean, staff helpful, friendly. Approximately $30 Uber to Stadium. 4 minute wait. Worked perfectly for what we needed it for. Will stay again. Thank you!