Rooms were slightly dirty and old. Pictures on the website depict a cleaner nicer room than what they are. Now know why the room was so cheap!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Bed bugs, Noise and zero comfort
Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW.
During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed.
The room-
Very uncomfortable beds where I can feel the base board under the mattress.
The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you.
Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets.
Worst experience ever.
Troy
Troy (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Wonderful, clean and friendly.
There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Ananda
Ananda (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
The carpets were very worn. Christmas decorations were up, it is October. Candle holders on mantle in the lobby had 2 holders and 1 candle. Pillows were lumpy.
It would have been nice if the EV chargers were functional.
Karen
Karen (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Things are very worn and not updated. For example the lobby had Christmas decorations up. It is October. On the mantle in the lobby there were 2 candle holdrs and 1 candle. The carpets were worn or unclean.
Karen
Karen (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月29日
Frances
Frances (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月28日
Location
Lydia
Lydia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月27日
..
Leane
Leane (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月27日
The room did not have functional air conditioning. Very hot to sleep in. Made for a poor stay.
Brayden
Brayden (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Friendly
Keith
Keith (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月27日
In town for a Bills game, there was a faint cigarette smoke smell when we first entered our room, got an air freshener from the front desk and it wasn't an issue going forward.
Chris
Chris (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
Good low cost option.
Mike
Mike (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月23日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Older property but has been maintained very well.
Nathan
Nathan (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Clean/Positive Review
We came up for a Buffalo Bills game. It was our first time to the area so we weren’t sure what to expect. The hotel was centrally located to everything we did while there. Staff were polite/helpful and room was clean. Can’t wait to be back. Go Buffalo.
Jamie
Jamie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Front desk staff was extreme nice and answered all our questions. Room was comfortable and clean. I was very happy to see the police patrolling the property in the early morning hours when i went out for a cigarette... The area is very residential and quite but close to shopping and restaurants....I would definitely stay again.
Tracy
Tracy (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
I was packing up this morning to leave and saw bedbugs crawling on the mattress. I took a picture of one and told the worker at the front desk and he seemed like he didn't care. In highly upset that I paid 160 dollars for a room that has bedbug's. I need someone from management to get ahold of me to see what can be done about this