When we checked in the first night and assigned a room, my wife and I entered the room. It had not been cleaned. The bedding and towels were still piled up on the bed, cans and bottles and food boxes all over the table. The desk part did assign us a different room, but no upgrade available. I did request for the room to be freshened up the next day for our second night. The only thing that was done was the towels in the bathroom were replaced. The bedroom was not freshened up.
Jody
Jody (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Well over nice place. Going through renonvatation right now. That might be why the water pressure on third floor was very low.
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
josue Oscar
josue Oscar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Staff was amazing
Frankie
Frankie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Very comfortable, clean & free breakfasts!
Very clean, quiet & comfortable with good bed! Great to exercise in pool too. Good free breakfasts too! Nice front desk & staff.
Cheryl
Cheryl (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
ryan
ryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Samuel
Samuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
It was OK place. The walls were had a lot of dust on them.
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Good stay, is being remodeled
Jorge
Jorge (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Staff were fabulous, and everything we asked for was completed. Breakfast was very good at the place was cleaned to my specifications
Lori
Lori (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 30 日
Nice Stay but No Sleep(Kids) above me
Cistomer service was excellent. This hotel is going theough remodeling, but yhe room was nice as well as the amenities. What bothered me was I was directly underneath rooms that had children running around and stomping all night.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Thomas
Thomas (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Fair Hotel Experience
Everything was great in our room.
The only negative things were the loud noises from their remodeling when we went to eat their breakfast and the dirty, smudged wall in the elevator.
Paula
Paula (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 13 日
Don
Don (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Needs repair
We like the location.
1. The floors in the room were nice much better than carpet.
2. Breakfast was okay.
3. The side doors don't work. Handles need replacing and key card scanners don't work.
4. People don't pick up after their pets.
5. Charged $100 for our 2 small dogs.
6. Pillows were hard.
7. Loud hallway and can hear the traffic.
8. The staff are friendly.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
Average Hotel but great for what it was meant for.
The Hotel itself was in a good location. The room was a bit old as the restroom took many times to flush as the water quality was very poor. Beds were good but pillows were meh. TV went out the most of the time as it was satellite TV. Other than that overall had no major issues staff was nice and Longview Texas had a lot of stuff like restaurants and such so that was a plus.