The beds and pillows were very comfortable. The TV was awesome. Plus, there was a nice bathroom and shower. Basically, the room was super comfy.
With that said, there was only one finctioning elevator with 10 minute waits just to get on.
I was told by a staff member that the second elevator regularly breaks when the hotel is busy. Basically, the second elevator can't take the.pressure of high traffic days. And, quite frankly, that's unacceptable.