City Express by Marriott Mazatlán

3.0 star property
Hotel with outdoor pool, near La Gran Plaza Mall

Choose dates to view prices

Photo gallery for City Express by Marriott Mazatlán

Garden
Free daily local cuisine breakfast
Exterior
Lobby lounge
Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi
City Express by Marriott Mazatlán, near The Mazatlan Malecón, offers a warm welcome with local breakfast cuisine. Unwind in the garden or take a refreshing dip in the outdoor pool. With free WiFi and helpful staff, your stay is sure to be comfortable and relaxing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$53 nightly
The total price is $63
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Private bathroom
Cable channels
Television
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Private bathroom
Cable channels
Television
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
Desk
Air conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Private bathroom
Cable channels
Television
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. del Toreo 90, esq. Rafael Buelna, Fracc. El Toreo, C.P, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 19 min walk - 1.6 km
  • Mazatlán Aquarium - 9 min drive - 2.7 km
  • Cerritos Beach - 21 min drive - 4.3 km
  • Plaza Machado - 25 min drive - 6.9 km
  • Olas Altas Beach - 26 min drive - 7.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 27 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Tacos Wicho - ‬5 min walk
  • ‪Mariscos El Memin - ‬8 min walk
  • ‪julia y mayel - ‬3 min walk
  • ‪Carl's Jr. - ‬8 min walk

About this property

City Express by Marriott Mazatlán

When you stay at City Express by Marriott Mazatlán, you'll be within a 10-minute drive of The Mazatlan Malecón and Mazatlán Aquarium. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Plaza Machado and Cerritos Beach are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Fitness center
  • An outdoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Mazatlán
City Express Mazatlán Hotel
City Express Mazatlan Hotel Mazatlan
City Express Mazatlán Hotel Mazatlan
City Express Mazatlán Mazatlan

Frequently asked questions

Does City Express by Marriott Mazatlán offer free cancellation for a full refund?

Yes, City Express by Marriott Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Mazatlán?

Yes, there's an outdoor pool.

Are pets allowed at City Express by Marriott Mazatlán?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Mazatlán?

Yes, there's free self parking.

What are the check-in and check-out times at City Express by Marriott Mazatlán?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at City Express by Marriott Mazatlán?

No, this hotel doesn't have a casino, but MonteCarlo Casino (17-min walk) and Casino del Rey (3-min drive) are both nearby.

What is there to do at City Express by Marriott Mazatlán and nearby?

City Express by Marriott Mazatlán has an outdoor pool and a fitness center, as well as a garden.

What's the area around City Express by Marriott Mazatlán like?

City Express by Marriott Mazatlán is a short 19-minute walk from The Mazatlan Malecón and 16 minutes' walk from El Cid Country Club Golf Course.

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Reviews

City Express by Marriott Mazatlán Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast options were good and plentiful with a variety of choices. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Location
Coffee
Bed
Cleanliness

Reviews

10/10 Exceptional

we will be back

the fastest friendly efficient check in ever! great hot breakfast comfortable bed, good wifi
ann louise, 1-night trip

8/10 Very good

It's a good little hotel to stay in for a couple of days. We only stayed for one night. It's pretty clean and the staff is very friendly.
Sead, 1-night trip

10/10 Exceptional

Excellent customer service
Laura, 1-night trip

10/10 Exceptional

Very basic room, no fridge, coffee, or microwave. But the bed was comfortable and there is security to watch your car. Breakfast was typical, coffee was good.

8/10 Very good

x
Carlos, 2-night trip

6/10 Good

The staff at the reception’s attitude was like you were inconveniencing them when we requested clean towels and toiletries.

6/10 Good

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Jose, 1-night trip

10/10 Exceptional

Ok
Karla Estela, 2-night trip

4/10 Fair

The rooms had ants and there was no more rooms left !
Daisy, 1-night trip

10/10 Exceptional

Enjoyed my 3 night stay at this property. It is clean, convenient, walkable for me but is 20 mins to the golden zone. Depends what you need. But for me I liked that it was close to shopping, staff were friendly and helpful, daily housekeeping service was top notch and the breakfast had lots of options. Loved the espresso in the morning. This is not Canada or the United States. You need to adjust your expectations. Or pay a lot more. Don’t listen to the negative reviews. If something isn’t right, communicate with the staff and they will fix it. Enjoy your stay!
Crystal, 3-night trip

4/10 Fair

We booked this hotel for 3 nights for an 'eclipse' trip. The cost of the room was VERY inflated because of the eclipse and it was still the least expensive option available, including Airbnb's. We booked two months in advance, and prices were nuts. This room cost us triple what it should have for 3 nights and, given the lack of cleanliness of the room, we were VERY disappointed. The breakfast was good and the staff were lovely, the common areas of the hotel, including the pool, was good. But, the room was dirty (empty drink bottles left from the last guest!), the furniture old and mishappen, the window film bubbled and the blankets and pillows old and worn. I expected way more from a Marriott hotel!
Karyn-grace, 3-night trip

6/10 Good

Bad front desk customer service

Our night stay was good, room not the greatest, but for one night was ok. When room was checked out of, my husband left our fast phone charger with long cord in the room. I called the front desk and the receptionist told me it was there at the front counter, that the cleaning lady had dropped it off. We went back to get it and they denied what they told me and said they had no access to it because the cleaning lady had locked it up. I asked for the manager and they claimed they had no access. There was no way that they would give it back. I asked for names and they denied knowing the cleaning lady’s name. Bad customer service and return of forgotten items.
Grace, 1-night trip

10/10 Exceptional

Muy bueno acordé al precio

Es un hotel sencillo, pero cuenta con todo lo necesario en sus habitaciones, escritorio, plancha, secadora de pelo, clima muy bueno y las camas cómodas y limpias
Jose De Jesus, 3-night trip

10/10 Exceptional

Recomendado

Pasamos una noche muy calida y comoda, todo muy limpio, el servico increible y el desayuno muy rico
Mauricio alexander, 1-night trip

10/10 Exceptional

Promociones mal expresadas

La experiencia con Hoteles.com pésima, la página decía pagar ahora a MSI pero nunca mencionando que solo aplica para Banamex y no AMEX, Una mala experiencia, desinstalaremos la app y daremos de baja nuestra cuenta… ya sabemos que les vale!!!
Israel, 2-night trip

8/10 Very good

Excelente hotel
Stefanny Rojas, 7-night trip

10/10 Exceptional

Se puede mejorar la seguridad en el área de alberca
juan, 3-night trip

10/10 Exceptional

Muy bien en todo
Miguel Ángel, 3-night trip

10/10 Exceptional

Excelente siempre
Antonio santiago, 1-night trip

10/10 Exceptional

La alberca no sirve, tiene una cubierta de hule, muy sucia, mal aspecto.
Hiram, 1-night trip

10/10 Exceptional

Muy bien
Francisco Javier, 1-night trip

8/10 Very good

Estuvo muy bien gracias
Verónica, 1-night trip

10/10 Exceptional

Muy tranquilo
Susana, 3-night trip

10/10 Exceptional

Muy bien el trato y las instalaciones
Jimmy, 2-night trip

8/10 Very good

ESTA BIEN EN GENERAL, CENTRICA Y EN AREA SEGURA. YA NOS HEMOS HOSPEDADO VARIAS VECES AHI, SOLO, CON MI FAMILIA Y ELLOS ADEMAS, CUANDO YO NO VOY. ESTA VEZ, HUBO VARIOS DETALLES DE MANTENIMIENTO; QUE YA REPORTE EN LA ENCUESTA DE CITY EXPRESS. REGADERA TAPADA, LAVAMANOS TAPADO, LAMPARA FUNDIDA EN EL BAÑO, CONTROL REMOTO TV LENTO, ETC.. PERO, LA CAMA ESTABA LIMPIA Y COMODA, DORMI BIEN. GRACIAS Y SALUDOS.
Fausto, 1-night trip