北京旅居華僑飯店 - 北京

早餐很好，房屋隔音很好。服务人员工作很好。 旅店设备不怕旧，但应完好。我住的房间卫生间水龙头漏水。

冷热空调应四季打开！不应初春和秋末关闭冷气！

Eveytime I have stayed here the staff are rude and unable to process “waigoren” check in properly - if you can’t accept or train your staff then don’t allow foreigners in your hotel. There is zero aircon in any of the rooms I have stayed in ambient temp is about 47’ - asked for more towels and toiletries and was told you’re not staying for one night sorry

I stayed for 4 nights, the room was clean and tidy, but the smell of the toilet pipes was very bad. Overall it was acceptable, but the hotel was very disappointed that the property was not guaranteed. The last night we went back to the hotel and found something is gone, and the complaint process did not give me a satisfactory explanation. Beside cleaning services, more than two staff have entered my room at different times, which is incredible for the management of the hotel. I am very angry and very disappointed with the reputation of the hotel.

The hotel didn’t have our reservation but were able to locate it in a decent amount of time. This hotel seems to be under reservation and for good reason. The carpeting was coming up off the floors and the walls were chipped. However, despite this housekeeping respected our do not disturb sign and refreshed everything was replenished when they did come in. The best part though is the location. If you really want to experience Beijing culture and life, this gives you prime access to the Hutongs and historic sites.

i stayed at this hotel for 8 nights the room was clean the only thing i would say a new carpet,paint would have improved the room its in a good location, 2 subway stations close by i was happy with my stay their.

I was given a room which was under renovation. The staff at the lobby didn't understand English so I asked one of them to come upstairs and have a look at the room. But they changed the room afterwards. The hairdryer didn't work and there's no fridge in the room. Otherwise everything was ok. Breakfast was good and worth the price.

is good

The service was terrible. First, someone from the staff came into the room at 1am to fix the air conditioning without knocking to make sure no one was in the room. Our AC was fine and they were in the wrong room. When this was brought up with the front desk they didn't seem to care. The second time we went, we missed the first night because of a typhoon in Shanghai. We called them to let them know and they said we had to contact hotels.com. We contacted hotel.com who tried to sort this out with the hotel on our behalf but they were told by the hotel that no one spoke English. When we arrived for the second night they told us that they canceled our entire booking. When we told them hotels.com tried to contact them they said their one English speaker had the day off and it wasn't their problem. Overall terrible and rude customer service to both us and the hotels.com staff. I wouldn't recommend it to any hotels.com user.

The hotel was clean, up to date, the staff were friendly. The location was excellent and minutes to the metro!