The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated.
Hongsheng
Hongsheng (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月7日
chunming
chunming (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年1月30日
Great Experience and friendly staff!
I went for my birthday. It was a nice trip. The staff was helpful and the resort was beautiful. The staff went above and beyond to make sure we had a good time.
Be sure to call ahead to make your dinner reservations before you get there. We were unable to make reservations for the first night so we ended up at the buffet. You can schedule excursions at the resort when you arrive- no need to plan ahead. The only downside was the stray cats. But the resort was huge so I’m sure they couldn’t manage them.
CarLeisha
CarLeisha (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
dahlia
dahlia (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月3日
Virginia
Virginia (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
No primeiro dia foi cansativo, mas depois de conhecer a sistemática de operação do hotel, localidade e horário dos restaurantes, ficou muito mais tranquilo.
Lilian Almeida
Lilian Almeida (8 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Peta-Gaye
Peta-Gaye (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Do not book the Grand Palladium
The Grand Palladium was not a pleasurable vacation experience. After a ten-hour flight and two hours of ground transport, we arrived at the hotel at 4:30pm to learn our room wasn’t ready. No one offered us a welcome drink. We pressed reception for a room and were taken to a room next to a building under construction. No a la carte restaurants had available bookings. We went to the Sports Bar where the food was barely edible and we couldn’t take the food away. We were finally given a room that was ok. The second day we made a 5:30pm booking for an a la carte restaurant that was adjacent to very loud construction. The restaurant was not a la carte that evening but as of 6pm, no food was even out. We pressed the manager to make a booking for us at Poseidon, which did not have particularly good food. Overall, the stay was not good.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Roxroy
Roxroy (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Kennard
Kennard (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月18日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Everyone were amazing . Big shout out to junior the bartender at the pool , Theron , Richard & Kerry Ann, they made my trip amazing felt like family ..
Shanice
Shanice (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月14日
Amazing staff
The absolute best staff ever. Very accommodating and friendly there. Customer service was outstanding. They all went above and beyond to make sure you were comfortable. I can’t remember all their names however, Tashe and Anna Kay at check in made me feel like royalty. Jordane ant the seafood restaurant was amazing. Marjelo from the sales team was also amazing. There were other staff members that were great but I can’t remember their names.
Having the shuttle service on premises to and from the airport made getting to the resort so much easier. Having the Juta in front of resort is also quite convenient
The only concern is that furniture needs some updating. My mattress felt a little lean. The curtains and cushions for seating at hotel had stains. It’s time for a little TLC remodeling.
The staff members would definitely be the reason for me coming back. Amazing service
Tashalee
Tashalee (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月13日
Served raw food staff was rude alcohol water down not a good experience
Deanna
Deanna (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月12日
Limited food choices, limited entertainment, poor transport from room to main building
rosalind
rosalind (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月12日
Food options could be better but overall a great experience. Had fun
Joel
Joel (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月11日
Maria
Maria (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
Aveeva
Aveeva (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Everything was excellent
Jeff
Jeff (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月8日
The restaurants made you wait at least 2 hours for your food.
The beach area was not good to swim at, Small beach area
Rita
Rita (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月8日
I stayed in the superior suite ocean view room with private pool. The room and view was beautiful. The outdoor patio pillows were filthy. Also the chairs at the Mobay buffet were also dirty. The buildings could use some paint. I also saw some wood rot on the covered walk way. Outside of that, everything else was great.
Tomeka
Tomeka (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月8日
Glenmore
Glenmore (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月7日
It was great
Sandra Fosuaah
Sandra Fosuaah (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Very nice
briana
briana (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
I had a restful stay at the Grand Palladium. The rooms were clean and comfortable, the environment was clean and well maintained. The bell hop guy Patman was super helpful and goes above and beyond. Shericka from the Seafood restaurant was amazing. Enger was the frontdesk was amazing and helpful. Only thing I would recommend that the food at the main lounge have more Jamaican cuisine variety for breakfast and that the Japanese restaurant food improve as well. Some staff were not warm but i believe with consistent customer service training they will improve.