Room is totally dated. Needs an exterminator. Bugs… spiders
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Trinity
Trinity (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月18日
Breakfast could have been better. Only one ice machine that did not work. Hotel is aging and in need of a remodel.
Overall, good hotel for the value.
julian
julian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
Christy
Christy (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
We booked a king 1 bedroom
With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
Larry
Larry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月14日
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Kevin
Kevin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月28日
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
Jennifer
Jennifer (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Dr. Shontell
Dr. Shontell (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月12日
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.
Elizabeth
Elizabeth (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
Terrance
Terrance (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Big room
joesph
joesph (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月20日
Super grateful for Debbie, she made sure our stay was wonderful.
Jennifer
Jennifer (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月2日
Needs Updating
I stayed at this hotel while getting radiation and chemo treatment at the Mayo Clinic. The staff were amazing. The room was very outdated and had a terrible smell. I had to go buy plugins to deter the smell. In addition, the pool was out of order the entire stay. Marriott needs to be ashamed!
Anissa
Anissa (9 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月27日
Nora
Nora (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月27日
Nice as always
Berlinda
Berlinda (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月26日
Austin
Austin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月26日
Jennette
Jennette (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月18日
Thomas
Thomas (3 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月24日
Staff a bit rude as we entered, Place is very dated and a little on the dingy side. They try to keep it clean but rust in bathroom fixtures etc. Needs to be updated!
I would avoid it if possible but last resort ok.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年4月15日
N/A
Michelle
Michelle (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月9日
Very nice staff. Excellent service.
Jimmy
Jimmy (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年4月6日
The property was clean. The older staff lady at the front desk was very nice at checkin and informed us as where to go. The pool was being drained and in process of refilling it. The hottub was working but needed to be screened out. The room was clean. Beds were comfy. Liked that the offer a 2 bedroom suite with a kitchen and small livong room was the highlight. Would stay again for space. Just wish the outside grounds were better maintained. No major complaints.
Derick
Derick (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月4日
Nice experience
The room was nice and comfortable. The only thing that was different was you had to let them know you wanted you room cleaned. When they clean a room they do it fast and efficiently.