For the first time ever in Italy, we experienced a very welcoming, positive and genuine delightful staff, no matter if the receptionist or the cleaning staff. It just makes such a difference. The hotel it self, is in very good condition, well placed, quiet and clean. We had an issue with the A/C, and it was fixed immediately. The restaurant connected to the hotel was equal good and friendly. This is also where you are served breakfast. The breakfast it self, was af good quality and plenty. For the "italien standard" this place deserve 5 stars rating.