extra charge after check-out without explanation; no reply upon follow up
Sunny
Sunny (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 7 月 31 日
Great location
Although not near the beach, it is not a long walk. The location is great and is at town centre. Have private car park, however the facilities are quite old and the bed is too low. We found insert in the bath tube so that we did not use it
真實旅客
3 晚浪漫旅程
Hotels.com 真實旅客評價
8/10 很好
2019 年 7 月 6 日
CHONG
CHONG (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 7 日
Great hotel, excellent location and easy drop off.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 30 日
Large clean room, got early entry which was useful as we arrived at 1pm
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 20 日
The room was nice but the heating was not working. I messaged the number on the door and they moved me to another room. They gave me a free upgrade for the trouble. Room was impeccable
Costina T
Costina T (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 30 日
Although well-insulated from outside noise, any noise in the hallway echoed all the way down into the room, including people talking until 3am. Made it impossible to sleep. Also can hear everything that happens in the bathroom, and the shower made very loud and unusual buzzing noises on the other side of the wall.
Being forced to use Chrome or a proprietary app to check in was very irritating and it felt like an invasion of privacy to have to provide photographic proof of identity for both me and my guest.
Meryl
Meryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Could not fault the hotel, access, cleanliness, room was lovely, great shower room and really comfy bed. Lovely having a fridge in the room! Free water tea and coffee. Perfect one night stay and would defo return.
Our biggest issue was the process of payment trying to contact via message or mail didn’t work so we had to leave lunch to make a call and make the payment which I presumed would be taken on the day of arrival as usual.
Andrew
Andrew (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 22 日
No reception means problems hard to resolve
Hotel is fine so long as you can get in. There is no reception. We should have received a PIN on the day of arrival but it never arrived. This lead to a frustrating loop with a bot, followed by being disconnected from an agent several times. A call to the emergency number took 15 minutes to connect (so don’t have an emergency here) when we discovered they had forgotten to take payment (although the app mentioned none of this). We were not the only ones, a young family were in the exact same situation. Price is good, location is perfect for the Laines. Rooms poorly appointed compared to other aparthotels. Coffee machine didn’t work and of course there was no-one to ask about it. Interesting concept for a hotel but very poorly executed.