We took 2 hours for check in, as they didn’t have record from the agent, however, I showed the confirmation in my computer but they didn’t accept. Reception was not helpful and ask me call my agent by long distance call. The room was horrible that was old with bad smell, may be pesticide. The worse was the toilet flood after shower, I complained and asked for another room, the reception said all rooms were fully booked, I know that October is low season, how come. The changed another room to me after an hour but it was only the room beside. Service was bad, bad, bad.
We can share the nice swimming pool of Holiday Villa, the beach is nice and location just front of Holiday Villa, the area around is great, restaurants are nearby. Resort World is an excellent place to stay and taking picture.
Only this hotel disappointed me.