The stay was an utter disappointment.
Very very noisy guests, loud music, screaming and shouting and loud parties.
Impossible to relax and enjoy the mountains.
Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly.
Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Corali
Corali (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年9月23日
Awesome Berg destination
Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2020年8月24日
N B
N B (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年8月24日
Samesh
Samesh (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年8月9日
Joe
Joe (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2020年7月13日
cleanliness and power issues aside from others
not so nice
A Q Noor
A Q Noor (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年3月30日
fantastic retreat
Truly amazing so much to do with kids and the resort is well maintained.
Cyrilene
Cyrilene (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2020年2月18日
Cockroaches and spiders
Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Marie-Josee
Marie-Josee (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月9日
A size of room for family fit with us.
Proper distance between rooms.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2019年12月9日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2019年11月26日
Vadim
Vadim (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年9月8日
Séjour trés agréable
Séjour très agréable, beaucoup d'espace, les petites maisons sont bien équipées et bien entretenues. L'extérieur donne directement sur les montagnes, et le parc du Royal Natal est accessible en voiture en une quinzaine de minutes.
Marion
Marion (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年8月29日
heavenly location shadows all other aspects
This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Ram
Ram (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年7月7日
Seelan
Seelan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年6月25日
It was amazing, amazing staff, venue - AWESOME!!!!!
Santosh
Santosh (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年4月16日
NADEESH
NADEESH (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年3月12日
Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed