We booked a two day stay at this hotel on hotels.com several days in advance. When a historic (120 YEAR) storm struck two days before our dates across the entire South, we cancelled and requested a credit rather than drive 10 plus hours from Tampa Florida on dangerous roads. Hotels.com was sympathetic and called the hotel who "had to approve it". We received a call back two days later that the hotel would not issue a credit. We watched videos of NOLA on our scheduled days with the city covered in nine inches of snow and ice. Never heard if the hotel was open that day!
Extremely disappointing⁸♥︎
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Noisy but good
Nice hotel overall, I give it 4 stars because of the noise in the surrounding area. It’s in an alley where’s there’s a lot of industry and also a train that passes by in the mornings. If you’re an early bird (6-7 am) then you will be fine, if not then you’ll be pretty annoyed. Staff was great though, front desk ladies were extremely helpful and kind. Rooms were clean and the breakfast was good.
Allan
Allan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Good experience. Great location. Decent breakfast. Nice gym!
John
John (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Don’t Recommend- LIVE BED BUGS
The hotel had bed bugs. I was bit about 23 times. I’m disgusted.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
LaTanya
LaTanya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Conveniently located to the French Quarter
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Exactly what we needed
Perfect for a quick stay. We were looking for something clean that had safe parking (it does have a fee, I think it was about $40-50/night). Room was new and modern. Very clean and spacious. Would stay again!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Carl
Carl (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
The window screen shutter was not working properly. The price was reasonable and we will probably stay there again.
Moe
Moe (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Jamiracle
Jamiracle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Great service, Unit Warm
The staff was amazing, so welcoming and accommodating. My only issue was the ac in our unit. They moved us before we checked in due to the ac being out, but the room we were in was a little too hot for our liking.
Shataria
Shataria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Perfect!
The surrounding location seemed a bit removed & seedy at first, however, our car was safe in the garage and we were able to walk to the Quarter and back without problem. So it was perfect, breakfast was great! Everything was fresh and clean!!!
Scarlett
Scarlett (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Great hotel and going back.
We enjoyed our stay it was a fantastic experience.
Josue
Josue (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Susanne
Susanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Lana
Lana (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Ted W
Ted W (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Jason M
Jason M (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Courtney Will Treat You Right!
We love this hotel. It’s new, quiet, in a great location and offers great amenities. Courtney was our absolute favorite front of house person. She’s incredibly professional and so pleasant. She made us feel special. This is the only hotel we stay in now! 🙏
Simon
Simon (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Nice, comfortable hotel with minor inconveniences
Our stay was fine. I was disappointed in the WiFi streaming. When we tried to watch a movie on tv, it kept loading and was hard to watch. We also could not hear it as the volume was governed. The employees were very nice and the hotel was clean, convenient, and well-run. Parking was steep at 40.00 a day. I think that’s excessive. O really, a nice hotel.