We stayed from Friday-Sunday. The elevators were out of services more than 1/2 of our stay. Now I don’t mind stairs but when you’re having to bring luggage from the top floor it’s a pain. The bed was not comfortable at all. Probably one of the most uncomfortable beds I’ve slept in. The staff was friendly and helpful. The hotel appeared pretty clean .
真實旅客
2 晚行程
4/10
This was a horrible stay. I did not expect that from Aloft. Immediately noticed filthy shower. Comforter had blood stains. The coffee machine was dirty. The Kleenex box was empty decorated to appear full. Fire alarm went off in the middle of the night after 1 am took over 30 mins to stop. Elevators went down for the day. The air conditioner leaks onto the carpet creating a huge puddle.
Diamond
1 晚行程
10/10
mario
1 晚行程
6/10
The hotel wasn’t terrible but could’ve been better. There was only one working elevator. The back doors near the dog area were broken so we had to walk all the way around to the front entrance to come back in. The AC in the room didn’t work properly and the room was often hot.
Kayla
3 晚友伴旅程
10/10
Kevin
1 晚行程
10/10
Antonio
1 晚行程
2/10
Tried to take a shower…the water in the shower was scalding hot. Neither my daughter nor me could use the shower. I went to the front desk twice and was assured someone would be coming to fix this. No one came… I had to catch an early flight without any resolution.
Thomas
1 晚家庭旅程
10/10
Charles
1 晚商務旅程
10/10
Dave
1 晚行程
8/10
BRUCE
1 晚家庭旅程
4/10
A noise that sounded like an air compressor running and then whooshing of water in pipes happened over and over all day and night.
Also the shower water control handle came off in my hand, the air conditioner made an awful noise when coming on, the deadbolt could not be locked on the room door. There was a swing over knob lock for the door, but it required pushing against the door extremely hard.
Brad
2 晚商務旅程
6/10
Cockroach near the room door.
The breakfast basically cold cereal.
Anatoliy
4 晚商務旅程
2/10
Susan
1 晚友伴旅程
6/10
No amenities. Pool was closed
Shehla
4 晚家庭旅程
4/10
The Aloft hotels seem inconsistent, some are great, this one was not. We were given an ADA room, the shower pressure was very low, the bathroom supplies were not stocked, many scratches, dents and holes in the walls. The carpet was dirty and dusty and the bed smelled of cigarettes. Would not stay again.
jill
2 晚友伴旅程
6/10
Biggest issue - have to run water for over 10 minutes or more to get some what warmish water for a shower and shower pressure super low. No matter what time of the day
sandra
2 晚行程
2/10
Not so good there was people smoking on our floor mariguana and it penetrated our room we couldnt sleep at i called front desk and they said they knew about it but they didnt do anything about it.
Marco
1 晚行程
2/10
真實旅客
1 晚行程
10/10
Jean
2 晚家庭旅程
4/10
The room was fine. The listing is incorrect about the free airport shuttle !! The hotel refused to pick us up even though we arrived during their normal check in hours. Their shuttle would only pickup airline crew members after 11:00pm. I selected this hotel specifically for the free shuttle. I’d like my $11 Lyft bill refunded please.