The room was nice and a great size, but I could hear someone snoring Nextdoor and the person upstairs was walking like they had clogs on. I felt like I was sleeping with someone snoring, but I was alone with my dog. The walls in hotels should have noise insulation. I haven’t stayed at a hotel in so long though, maybe I’m spoiled. Or maybe the person wearing the clogs should be quieter. Ppl were in the hall too sometimes with speaker phone on. Rude. As if
Kristen
1 晚友伴旅程
10/10
Victoria
1 晚行程
8/10
Friendly staff, rooms was very nice and clean
Willie
1 晚浪漫旅程
10/10
Mara
2 晚家庭旅程
6/10
1 night. Old hitel. Need renovations
theresa
1 晚行程
6/10
Tim was amazing at the front desk! He was quick to help us when needed. As far as the building, there was a bad odor as soon as we entered the lobby. The room also smelled dirty. The condition of the room was older and in need of updates. The pull out mattress was very old and thinning. The kitchen and room carpet was old also. The staff was great, but pretty much the only thing this place has going for it.
Luis
1 晚家庭旅程
10/10
Debbie
1 晚家庭旅程
10/10
Staff was great
Lashonda
2 晚家庭旅程
10/10
Great staff and good location for a short business trip.
Dixie
2 晚商務旅程
10/10
Very courteous and competent staff at front desk!!!
Hilary
1 晚行程
10/10
The unique thing about my stay was that everyone was so nice and helpful that I was very impressed: Mrs. Wendy at check-in, Mrs. Stacy in housekeeping, and Mr. Tim at check-out. I will remember this place on my next visit to Greenville, SC. No dislike at all.
Frank
1 晚家庭旅程
8/10
The hotel and suites are very comfortable and nice. Our only issue was that we did not have our room done any day of our stay..
Rebeca
3 晚家庭旅程
10/10
Thanks
Apolinar
1 晚家庭旅程
10/10
Hot water delayed about 15 minutes; otherwise nice room.
Claire
1 晚行程
10/10
Lilly
2 晚行程
6/10
Anne Marie
1 晚行程
6/10
The stay was fine. The breakfast was awful. The eggs were over done. There was only pulled pork (which is an odd breakfast meat item) and chicken sausage patties which were so dry and overdone that they were like cardboard.
Tracy
1 晚家庭旅程
10/10
Verey Clean and great staff
Rives
1 晚商務旅程
8/10
Ishmael
1 晚行程
10/10
Lorrie
1 晚行程
2/10
I reserved a room with 2 queen beds. I was given a room with single bed and a crappy uncomfortable sofa. When I asked to change it I was told that all is booked for the night and I should speak to the manager in the morning. Manager promised to move our things to another room when it will be cleaned after previous guest. Didn’t happen. I was promised a refund for one night out of two. Didn’t happen. The hotel system was supposedly down, so I couldn’t wait at the desk until I got my refund. They promised they will do the refund and I’m still waiting for any update at all. Apparently it is very hard for them to do anything about the reservation from hotels.com… so, I guess I will make sure to filter out Hilton when I’m searching next time.
In addition breakfast was below average and everything was missing all the time and guests had to ask the staff to bring plates, cups, coffee and so on.
One wing of the hotel does not have an elevator and guests need to go by foot along the whole wing to get to the room.
The room is noisy due to central ac (or whatever) constantly working behind the wall.
Staff were nice and polite but it turned out totally unprofessional.
Really not recommending this property.