The outside of the Hotel and the pictures got us because the price is usually not what I like to pay. Being that we were there to move our daughter in for college and wanted to be right down the street from her we chose this hotel. Once we checked in we could smell the musty smell. We were in room 204 and immediately once we walked in our room it was a musty smell. My husband has asthma and seemed to need his nebulizer more than normal during our stay. The A/C wouldn't stay on so it would cool down the room then it would get warm again then it would go on again. We've stayed at a Staybridge before and it was really nice this location wasn't. Considering the price was expensive and we had 2 rooms.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
This plays has favoritism
Staff was very rude and unprofessional i rented the room for 2 days and 2 nights it was my lil girl birthday snd ive rented this place in the past and had birthday partys there but the manager told me i could have a birthday party there because her friend was having one there too so she maid me stip my birthday party to allow hwr friend to have one it was favoritism
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
The area is nice staff was great. Beds are hard, room needs upgrades, and it waxkind of dirty floor not vacuumed.
Deanna
Deanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
TeRRIBLE
Staff was condescending and rude. Not helpful. In town for a sports event...spoke with hitel day prior for an early check in...arrived at 1pm...was told room wont be ready until at least 3pm (normal check in time) only to watch 3 other families on the same team check in at 1:30pm. I was sitting in the parking lot. Social hour is only Mon-Wed other hotels offer everyday...seems cheap on hotels part considering prices. Room was just okay, water pressure in shower was non-existant. Just crappy service, facilities and staff. Wont return
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
David
David (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 23 日
Erik
Erik (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 14 日
Rodrigo
Rodrigo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
The room was spacious and clean. The bed was very comfy! Staff were courteous and friendly.
Breakfast offered limited options for those with gluten or dairy issues (I have Celiac disease). For the price of the room including breakfast, I expected better options.
Dina
Dina (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 21 日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Disappointed
Our stay wasn't as good as we had hoped. The pool was closed and the staff didn't offer any alternatives or reasons for it being closed. Breakfast was not very satisfying. They were out of lots of items and didn't replenish them .
Alexa
Alexa (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Bryan
Bryan (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 15 日
I have a habit of calling prior to booking my hotel to ensure the pool is in fact open. I called prior to booking was told yes the pool is open. Later that evening checking in we were told pool was closed and will be reopened the following morning at 8. Next morning came around and was told it would be ready by 10am. 6pm came around and it was still closed. I understand things happen but don’t lie to the guest about the pool being open. I wouldn’t have stayed there had I known beforehand.
maria
maria (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Nice hotel pool was closed but overall nice
Christi
Christi (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 12 日
My issue was with the employees at the front desk. I felt some rudeness at check in. Then the next day I learned that the gentleman that works up front had entered our room while we were gone. My daughter went to get our keys recoded and he told her that the first night we had been put in the wrong room. Seems like that mistake was theirs. He said that he went in and fed our dog. Why? What else did he rummage through while we were out. My dog has a liver condition and takes meds with every meal. I know her schedule not the desk employee. I was not impressed with there form of customer service! Won’t go back or recommend!
Donna
Donna (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
No body was ever at the front desk The only time i didn't have to look for someone at the front desk was for check in. The lounge chairs by the swimming pool were broken. The mesh on the lounge chairs were torn. There was no coffee or coffee cups for breakfast. Orange juice was watered down. The rooms were clean. We had a double bed only two towels in the bathroom. Went to the front desk to ask for two more, after the front desk attendant was "found" she asked for the dirty towels first before she would give us two more. We told her there were only two towels in the room and two of us, she unfriendly gave us two towels.
Melissa
Melissa (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 10 日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
ROSEMARY
ROSEMARY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Very nice from the outside to inside. We spent two nights here and we loved it.
Corrina
Corrina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
My family and I had a wonderful time! The stay was amazing! Thank you!
MattKatie
MattKatie (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
The hotel is fine, it’s just the area itself is not fabulous but it is the best around
Emmanuel
Emmanuel (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Great staff. Seemed short handed. I would’ve given 5 stars but they never had fresh towels at the pool available.
Elisa
Elisa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Very nice hotel. The free dinner in the evening was a hit and breakfast was really good.