Nestled in the heart of Richlands Area, Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel offers a warm welcome with a breakfast buffet and laundry facilities. Unwind in the spa tub, get energized at the gym or dive into the indoor pool.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Non-smoking
Pool
Pet friendly
Gym
Laundry facilities
Main amenities (9)
Daily housekeeping
Indoor pool
Fitness center
Meeting rooms
24-hour front desk
Air conditioning
ATM/banking services
Vending machine
Self-serve laundry
Feel at home (6)
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker
$119 nightly
The total price is $131
$131 total
Aug 31 - Sep 1
Total with taxes and fees
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)
Highlights
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed (Extra Floor Space)
Standard Room, 1 King Bed (Extra Floor Space)
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
1 bedroom
Sleeps 6
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)
Standard Room, 1 King Bed, Accessible (Communications Accessible)
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 2
1 King Bed
View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)
Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)
Highlights
Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
1 bedroom
Sleeps 4
1 Twin Bed
View all photos for Executive Suite, 1 King Bed, Non Smoking
Museum of the Middle Appalachians - 58 min drive - 50.5 km
Getting around
Abingdon, VA (VJI-Virginia Highlands) - 58 min drive
Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive
Restaurants
Bellacino's Pizza & Grinders - 4 min drive
McDonald's - 9 min drive
Wendy's - 9 min drive
Burger King - 9 min drive
Wendy's - 3 min walk
About this property
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is a great choice for a stay in Pounding Mill. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
63 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Here's the breakdown, no surprises
Renovations and closures
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG
Frequently asked questions
Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 30.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG and nearby?
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG has an indoor pool and a fitness center.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Toilet
Location
Bathroom
Shower
Internet
Bed
What guests liked
Breakfast was consistently delicious and the staff were friendly and attentive. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 19, 2025
Great stay
This motel is clean and centrally located. All the staff were great!
Robin
Robin, 2-night trip
10/10 Exceptional
Jun 1, 2025
Nice Hotel
Angel
Angel, 1-night trip
8/10 Very good
Jun 24, 2025
Its a nice hotel, needs to be updated some
Karen
Karen, 2-night trip
6/10 Good
Aug 3, 2025
The staff was the best part of this hotel.
All of the employees provided true southern hospitality. My complaint was that there were a large number of children there with sports teams, and they were loud! The rooms didn’t have enough sound attenuation to compensate for all the kids running and yelling up and down the hall.
Carlton
Carlton, 2-night trip
10/10 Exceptional
Jun 13, 2025
What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 11, 2025
Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service!
Clean, safe, quiet, comfortable hotel!
Robin
Robin, 3-night trip
10/10 Exceptional
Jun 28, 2025
Claypool Hill
The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.
John
John, 2-night trip
6/10 Good
May 25, 2025
The pool area needs some repairs. Overall our stay was okay.
Melonie
Melonie, 1-night trip
10/10 Exceptional
Mar 14, 2025
Good nights stay
Very comfortable and clean, reception was excellent
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Apr 1, 2025
It was a very nice clean hotel and friendly staff. Thank you for a wonderful day.
Stacy
Stacy, 1-night trip
10/10 Exceptional
Dec 11, 2024
I like the fact that the area has a nice hotel option like Holiday Inn Express.
Jim
Jim, 2-night trip
10/10 Exceptional
May 12, 2025
Stayed for the pool and hot tub, and the free breakfast. All was fine, the breakfast was great. The door to our room wouldn't open normally, but the lady at the front desk knew right away what to do. It was pretty quiet. Kids loved swimming, and the beds were clean and comfy.
Brandon
Brandon, 1-night trip
10/10 Exceptional
May 6, 2025
Great place to stay.
The folks arr always very helpful and friendly. The hotel is always clean. Breakfast is good also. The lady that worked the breakfast on Saturday was very pleasant. She hustled are break so well. She never stopped except to ask each of us if everything was OK. I wish i had employees like her when I had my business. We have stayed there several times and the employees and amenities keep us coming back.
John
John, 3-night trip
8/10 Very good
Jul 5, 2025
I was not happy
Heather
Heather, 1-night trip
6/10 Good
Jun 26, 2025
The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.
Karen
Karen, 2-night trip
2/10 Poor
Apr 30, 2025
They did not have a room for me and I had to stay at a comfort inn in Bluefield with no TV, coffee, or toilet paper
David
David, 1-night trip
10/10 Exceptional
Jul 9, 2024
Enjoyed the breakfast.
mike
mike, 4-night trip
10/10 Exceptional
Sep 26, 2024
Safe and convenient place
Yasuhiro
Yasuhiro, 2-night trip
8/10 Very good
Oct 4, 2024
During Helene storm and the staff was amazing thru all the troubles.
I will definitely stay again in the future
Michael
Michael, 2-night trip
8/10 Very good
Oct 18, 2024
Staff were helpful.
Elsa
Elsa, 2-night trip
4/10 Fair
Aug 24, 2025
Not the greatest
I go back home and visit with family. The only reason I stay here is because my daughter likes to swim in the pool.
This is our 2nd stay this year here. We had to switch rooms due to the smell when we opened the door to the room knocked us on our feet. The bathroom was terrible and honestly needed to be deep cleaned. We switched rooms, not a big deal. Checked in and all was good until we came back from the pool. I left the AC unit on and when we came back to the room, it smelled like cat pee. I figured out the smell was coming from the AC unit and turned it off and cracked the window to air out the smell. We slept without an AC through the night. Next morning we got breakfast which was the only good experience we had during our stay: I told the lady up front the issues as well as maintenance. On check out, I was offered a free snack and 10% off the stay! For what this hotel costs and the location, I won’t be staying here again. Just beware when booking here. Rooms aren’t the greatest, staff is friendly.. however we won’t be staying here again.
Jessica
Jessica, 1-night trip
6/10 Good
Jan 31, 2025
It was clean and the staff was kind but the area had limited dining and we had to ask twice for receipts
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Sep 15, 2024
We have stayed at this location several times. Area is very safe, some food and shopping are nearby. Breakfast is always good.
William
William, 1-night trip
8/10 Very good
Jan 25, 2024
We enjoyed our weekend stay. We had the breakfast every day and were very satisfied with the quality of the food. The staff were very friendly and helpful.
Martin
Martin, 3-night trip
10/10 Exceptional
Apr 5, 2024
We were welcomed right away. Staff was pleasant and rooms clean.