Overall the hotel is very nice. The staff are great and it is clean and well located. We had a room at the front of the hotel which was noises from road traffic and passers by but a lot quieter that the rooms above the alley where the cavern is located. I would recommend not getting one of these rooms at the weekend.
The breakfast was good quality and was hot.
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Great trip!
Great hotel with a fabulous location. Mo who is on reception was so helpful, knowledgeable and efficient. Would definitely stay here again.
Jacqui
Jacqui (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Noisy and overpriced
We were given a terrible room which was noisy until 2am due to the proximity of bars. There was no window. The lifts were broken and the air conditioning faulty. And it cost £180 for one night.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Very good place to stay
Overall we enjoyed our stay. Location is excellent. Beatle theme was very good. Help from the front desk was good and help from maintenance was very good (we needed an extension cord).
On the negative side, the TV was very glitchy (unwatchable) and the stairways and halls were too dark for our liking. Overall it was a good place to stay
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Fantastic stay yet again
Only spent a few days here and is not our first time. The stay was excellent, central to all the best attractions.
Would have loved a fridge in room.
Mick
Mick (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 30 日
A little disapointing
Lovely hotel spoiled slightly by malfunctioning air con so spent and uncomfortable and noisy night with balcony door open
Ordered a glass of red wine which took a while as bar closed so stock not easily available for night staff,… 22.40 so not that late.
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Anbefales
Flott hotell med bra beliggenhet
Joakim
Joakim (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Amanda
Amanda (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Justino
Justino (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 24 日
Great location, awful room experiences
Our room was blazing hot when we arrived - turned out the air conditioning was broken. They said they'd send someone to look at it, then that they'd provide a portal A/C unit. That never arrived, so we followed up but still nothing. Followed up again and still nothing sent. In the end, we asked to be moved to a different room because they didn't bother offering any resolution.
The next room we were given had working A/C, but was right next to live music which went on until 1am. The shower controls are very weird, so you have to get soaked with icy cold water before being able to adjust the temperature.
The bed was awful - if one of you turns over, the entire bed shakes. Lights randomly turned on at night. The thermostat was right next to my pillow and also stayed lit up for quite a while, so I had to cover it with a tissue stuck there with chewing gum as there was no other way to stop it from lighting up the room. The desk also blocked one of only two easily accessible plugs.
The hotel's location is great, but that was about it - we wouldn't bother staying here again.
Stephen
Stephen (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 24 日
Disappointing Decline in Standards
We’ve stayed at this hotel many times before and always had a great experience, which is why we’ve kept coming back. Unfortunately, the last couple of visits have been really disappointing, and our most recent stay was the worst yet.
The noise levels were completely unacceptable extremely loud throughout the night, and in the morning, the sound of the ballads going up and down was ridiculous. It felt impossible to get any rest. This is nowhere near the standard we used to enjoy here.
It’s such a shame to see the decline in quality, especially from a place we used to really enjoy. I hope the management takes this feedback on board because, as it stands, we’ll be thinking twice before booking again.
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Better than imagined
Grander than expected. Large building that may once have been a bank. Warm welcome. Upgraded room with balcony. Really nice.
Only negative was musty smell in bathroom despite the fact they had the fan running 24/7
Restaurant dinner and breakfast were really good. Live music at 8 and Happy Hour in the bar from 4-8pm
Excellent themed decor.
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Great spacious rooms
Great check in and speedy reply to any requests. Comfy big bed and spacious room. Nice entrance and lounge
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
Platinum member
Room temperature too high. Wasn’t offered upgrade as per platinum member status. Staff unhelpful