Extremely friendly check in. Property exterior shows some wear, but pleasantly surprised how updated the interior of the room was. Will stay again.
Vicki
Vicki (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Sasha
Sasha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Excellent Stay
Overall it is good stay, except the rooms are exposed to outdoor. Felt a bit cold while reaching to the rooms.
Chary
Chary (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Meh it did the job
Room was ok. Nothing great, but not terrible. Poor customer service stood out the most.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Jose
Jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月30日
One of the Worst hotel I've ever stayed. Requested a handicap room as I have a broken leg. Instead, not only was it not handicap or 1st floor access. I was put on 3rd floor farthest corner from the parking lot. Room was ice cold with no hot water. Front desk check in took over 20 min to complete.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Lora
Lora (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月17日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
Waste of a trip. Waste of money. Shady business. Lousy employees
Jay
Jay (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月9日
Sin
Sin (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月9日
I booked with this property due to the location close to I44 and the free pet policy. Per the policies listed they welcomed pets for free (accepting dogs only). I “checked in” via the text link and advised them I had 2 dogs. When I arrived at the property I was told they did not have any of the free pet rooms but that if I paid a pet deposit (x2) a room was available for me. I feel strongly if a room was not available I should have been contacted when I “checked in” 2 hours prior. And if a room is available for additional fees why would they not honor the original reservation? Steven authorized our refund (Thank you Steven) and we went across the street to the Red Roof Inn where they were more transparent about their pet policy. As a note I understand pet deposits and do not have an issue paying them when it is transparent…it is when they lie and say pets stay free that I have an issue. And it was a deciding factor in booking the location in the first place…. I can not rate cleanliness or condition of the property as I did not complete my stay.
Heidi
Heidi (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
The room wad nice, small but clean, but nothing worked. The refrigerator didn't work, microwave didn't work, alarm clock and coffee maker. The bedside lamps and outlets didn’t
Theresa
Theresa (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Fine
Glenda
Glenda (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月29日
Freida
Freida (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
John
John (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Robert
Robert (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Staff were very friendly. There was just some weird crusty stuff on the wall and behind the picture on the wall. We were only there to sleep for the most part after a big halloween party so not a huge deal.
Amanda
Amanda (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月26日
The guy at the front desk was beyond rude. The room wasn't really clean. Pubic hairs on the toilet seat. The entire outlet came out of the wall while trying to plug in my charger.
Anthony
Anthony (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月22日
The room needed updating, but the room was very clean. I have stayed in 4 star hotels that were not clean. The sheets and towels were practically new. The staff were super attentive, friendly and very helpful. When we explained our mobility issues, they readily accommodated us with a handicap room, which was very much appreciated. Definitely recommend this hotel.