I was given the wrong room and was told that there were no rooms available so I had to sleep on the floor while my family slept in the bed
Wes
Wes (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Gerald
Gerald (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月1日
Katina
Katina (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月30日
JAMIE
JAMIE (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Good stay. Good sleep.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Cleanest hotel I have been to!
This hotel is super clean. The staff, including the owner/manager all work very hard and pleasant. This guy definitely wants everything just right and takes pride in his work. Respectfully between employees and everyone seems happy to help. The beds are great. Didn’t really use the hot tub much because it was late when we came in but overall great hotel and great price too. I would stay there again.
Diane
Diane (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Cleanest hotel I’ve ever stayed at!
Excellent stay at a very reasonable price! Check in was smooth and three guy was super friendly and helpful. Hotel owner or manager was very involved in every aspect. I think this was by far the cleanest hotel I’ve ever stayed at! While we were there there was even a guy cleaning the windows to the gym. 2 women constantly cleaning the breakfast area. What I saw was a very well managed and taken care of hotel. You could see a huge level of respect between the owner/manager and the employees. Hot tub was small so definitely not for a big group (4 of us fit in there just fine) . I am in Alabama often and will definitely be staying here again. Highly recommend this one!
DAWN
DAWN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
It was clean and quiet.
Donna
Donna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Very Clean Space
The person at the front desk was super helpful and kind. The pool area was clean and we enjoyed the whirlpool after a long day of driving. The room was very clean and spacious, comfortable bed and chairs.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月6日
Comfortable
Room was comfortable. Checkin lady was very nice. Check out guy not so much. Hot tub NOT hot. More like warm. Only one jet was working. Very difficult to get into it. No steps or handrails. If you need something to eat. Plenty of places close by. Chick-fil-A next door.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Elizabeth
Elizabeth (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Old and Sorry Breakfast
The hotel showed its age. The breakfast was horrible.
Earl L Jones
Earl L Jones (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
5 stars
Great 3 day stay. Clean rooms. Front desk was very nice. Breakfast was ok but they did have options. Would stay here again!
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Jamey
Jamey (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Maria-Raquel
Maria-Raquel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月19日
Jeffrey L
Jeffrey L (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Larry
Larry (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月11日
Decent property but service was rude
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月7日
You might want to take this property off your site since they make discriminatory assumptions.
Below is the message that I sent to them.
I booked a room for my sister and your staff had her in tears twice this morning. She went down to breakfast with key card on hand and was confronted by the desk person inquiring if she was staying there and telling her she needed to check put immediately. The room is paid for until check out time! Then when she tried to share her concerns of his hostile behavior toward her, the lady made excuses to for his behavior and implied that my sister was a homeless person with a fake key card. This is not acceptable and I will be sure to tell everyone I know in the HSV area to never book family members there. They also told her last night that her incidental charge would be put back on her account within 48 hours and this morning the rude staff told her it could be a week. Why are you processing payments for incidentals rather than just processing them as "pending" like every other hotel that I've ever stayed in around the country. Do better, but also be watching for the bad review that I will be placing on every site and with every tourism agency that I can access.
Michelle
Michelle (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月3日
George
George (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月30日
My room smelled like a high school locker room. The staff meant well but couldn’t address the issue well. They also had no alternatives to their feather pillows, which I was allergic to.