Love the little restaurant here. Staff at the desk was very nice. Rooms were very clean.
Michele
Michele (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
KAREN
KAREN (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Party Hotel only
I needed a few days just to rest and reset before traveling back home after the holiday. The room was okay, there were no trash bags and the tub had hair in it but all n all the room was standard for a Holiday Inn. The staff was ok, never really attentive at the desk but the lady that checked me in was sweet. Saturday into Sunday was absolutely horrible. There was a hotel party going on with young adults and teenagers that turned into a brawl. All night they werre screaming, running through the halls calling additional people to show up at the hotel. There was a girl begging for a dude to leave because he was fighting her and he refused. I called the front desk twice , the first time whoever answered kept screaming they couldnt hear me. The second call it took several rings for someone to finally answer. I explained the situation twice over the phone as the screaming escalated to banging down doors. Finally after some time police showed up but that escalated to more screaming and physical altercation between the cops and the guest. From 3 something in the morning to 5 it was just screaming. I could never go back to sleep no one checked on the guest or offered any type of compensation. There's no free breakfast and the so called restaurant is not a restaurant. I filed a complaint on the hotel because since when is underage drinking hotel parties ok and allowing distrubance ok? Will not be returning.
Jasmine
Jasmine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Dawn
Dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Gerardo
Gerardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
cristina
cristina (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Bathroom door handle broken, bathroom cloth hanging hooks broken. Otherwise service and cleanliness was excellent, mattress could have been better.
Sreedharan
Sreedharan (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
My wife and I didn't think the mattresses were all that comfortable and we also heard loud music and yelling on our floor throughout the night.
Spencer
Spencer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Devionn
Devionn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Problems
Every single day of our 4 day stay our room key stopped working. They kept saying they are sensitive. Sensitive to what? Getting hours old? We were hyper cautious not to put near phones, magnets or practically anything else with the same results. The room was okay and the hotel felt clean.
Kristine
Kristine (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月16日
TAREQ
TAREQ (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great quality for the price
Hotel was clean, front desk and cleaning crew were friendly and quick to respond to requests. Pool and hot tub were relaxing.
Maribel
Maribel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Maribel
Maribel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Gaurav
Gaurav (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Wrong room type and no help from staff.
I reserved a room with two beds for a family trip with 3 adults and 1 child. Upon check in we were given a room with a single king bed. No rollaways available, no other rooms available and were told there was “nothing they could do”. Totally unacceptable. They did move us the next day, but we’re unapologetic and unhelpful about the reservation being wrong. They also kept referring to our “3 night stay” when it was for two. We crammed into the room for the night as it was our only option, and an hour later an employee knocked on the door because “they almost assigned someone else to this room but I wanted to check first”. Yes, it was already take. Upon check out our receipt showed “no show-THELMA”, and I have no clue who that was but all the more sure they completely screwed up our reservation and gave our room to someone else. No compensation offered or other help.
Kelsea
Kelsea (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Overall good area, rooms nice and clean. A little out dated pool and hot tub area very nice, breakfast menu was awesom!! We did have tv issues/no tv first night of stay and our TV was older and the volume was erratic when watching TV at night. The tv provider got the tv service remedied on second day of stay. 2 things I that made this 4 star over all- 1 room door didn't secure tightly even with the deadbolt, it was shut and locked but felt unsecure. 2-Bathrrom tub and shower curtain were very outdated and dingy.
Malissa
Malissa (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Janae
Janae (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
The stay was good. It was the breakfast that was terrible. 50 dollars for 4 people, for a breakfast thats free at most hotels. Scrambled eggs were standing in water, potatoes were rock hard, and your choice of cold coffee, or warm water to drink.
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Best or Last Stay ever.
We were so delighted and enjoyed our stay at the Holiday Inn Hotel in Bolingbrook, Il. We had the Hotel Suite with King size beds with the perfect comfortable mattress and lots of room in the suite. Everything is excellent eg. cleanliness, quietness, breakfast food, drinks in the hotel restaurant, customer service etc. Except when we checked in & out. That was a horrible experience ever!! Very bad transactions that happened during check in and after checking out!! I need an explanation as to why it happened! Pls call me asap and explain!! You have my tel#.
Phoebe
Phoebe (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月15日
Right by I 55 -noisy all day and night
Bathroom door wouldn’t close, bathtub made all kinds of noses like it was cracking under your feet. Bed was uncomfortably soft.