Hotel Costaustralis

3.5 star property
Natales hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Front of property
Front of property
Interior
Premium bedding, down duvets, in-room safe, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
The price is HK$2,024
HK$2,024 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Single Beds

Double Room Standard With Street View

  • Sleeps 2
  • 2 Single Beds

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Costaustralis

Enjoy your visit to Natales with a stay at Hotel Costaustralis. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Costaustralis Puerto Natales
Hotel Costaustralis
Costaustralis Puerto Natales
Costaustralis
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Are pets allowed at Hotel Costaustralis?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Costaustralis?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Costaustralis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Costaustralis?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Costaustralis?
No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
What is there to do at Hotel Costaustralis and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Costaustralis?
Yes, there's an on-site restaurant.
What's the area around Hotel Costaustralis like?
Hotel Costaustralis is located on the boardwalk, a short 1-minute walk from Costanera and 5 minutes' walk from Puerto Natales Casino. Travellers love the hotel's prime location.

Hotel Costaustralis Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jiayu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente vista hacia el canal y las montañas nevadas, cercano a la zona de restaurantes y tiendas
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would go back!
Lovely hotel, great location.
Scott, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Denys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely decorated and warm room! Nice lake view!
Christos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Carmen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Gerald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay in every way. Staff incredibly helpful and kind.
Ann, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Buck, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality stay. Best location and view.
Graham, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Real nice, friendly staff
Julio, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Matthew, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Li, 2-night family trip
Verified Expedia guest review

8/10 Very good

nice property perfect location
Felicia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel.
Aumpika, 1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful and comfortable property
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Too hot for me but...
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile. The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird. Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
Jeremy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location with friendly and helpful staff
Ningsheng, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ruth, 3-night trip
Verified Expedia guest review