BLOOD ON THE MATTRESS!
This hotel is a biohazard!!! We got in so late I didn’t do my typical room checks. When my mother woke up in the morning the mattress pad had come off the corner of the bed and my mom realized her face was directly on the mattress ON A BLOODY HANDPRINT! Dried blood, clear as day! It was so completely unsanitary! A complete biohazard! When I went down to customer service to complain she just looked at me with complete disinterest. No apology, no offer for anything! I told her I needed to get a refund or recompensated for the allowing guests to sleep in bloody beds. And she took my Marriot Bonvoy number claiming to be giving me points? Nothing, no points days later. No apologies.. this place is sickening!!! Do not stay here, and whatever you do, do not stay in room 259.
Maliyah
Maliyah (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 7 日
Absolutely the worst experience I’ve ever had in a Hotel. It was filthy, elevator not working, trash cans overflowing, dirty mop water in the lobby, no air conditioning in the common areas. Staff was incredibly rude and I will never stay in a Marriot hotel again. I will also post on social media so others will know not to stay in that disgusting hotel.
Gloria
Gloria (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
Ok stay
Demetrius
Demetrius (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Shirley
Shirley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Nice place
John
John (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Christie
Christie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Sarissa
Sarissa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 12 日
The room was extremely cold. There were stains on the sheets and mattress. The mattresses were very uncomfortable to sleep on. The room is in need upgrades to match pricing.
Theresa
Theresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Kaitlyn
Kaitlyn (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Carmelia
Carmelia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 29 日
Spring hills suite stay
Usually my stay at this hotel is great but this time we got a room when we initially got there, the TV wouldn’t come on, everything else looked great. Since the TV wasn’t working, my husband called the front desk to let them know so we were given another room whereas this room had a torn sofa and much smaller television but we stayed put because we didn’t want to change rooms again.
Carmelia
Carmelia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 21 日
Its was mid
The breakfast wasnt that good and the bed wasnt comfortable
Jamieson
Jamieson (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 23 日
Awful
daryl
daryl (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Shalonda
Shalonda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Nice hotel
William
William (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 5 日
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
The reason I gave # 5 on the facility is our room was quite dark and the sofa was in bad condition.
Sharon
Sharon (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 26 日
We enjoyed our stay staff was very nice.
Jamielee
Jamielee (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 23 日
We arrived at 10:30 at night two of the workers had walked out to smoke a cigarette as we were walking in. We stood for a while and one of them came in apologized that she didn’t know we hadn’t already checked in. We had booked a two night stay as we were there for a college visit. My daughter on the day of the visit had gotten sick and so we spent several hours in a hospital waiting to be seen. When we were finally released we decided it be better to go ahead and head home instead of staying in the room. We arrived at 3:06 and I asked if we could not be charged for a second night cause she was sick and we were heading home which is a four hour drive. The woman looked at us and said no I’m not supposed to do that. Zero empathy or compassion— I didn’t fight it I was more worried about my child. I went upstairs to get our items; the cleaning crew had just started on our floor so it wasn’t as though it was too late to clean the room or anything. Oh and breakfast that morning at 7:30 was almost gone and the bread was hard and eggs were cold there were zero potatoes available.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 22 日
The staff was amazing!!! The food was very limited for breakfast. My biggest concern was the entire parking lot iced over. Very unsafe and my mom is elderly, walks with a cane.
andrea
andrea (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Close to a lot of things but sits back off road so it is quiet. Staff was really nice.