Have stayed plenty of times before over many years and has been our preference. Has seriously deteriorated in appearance and cleanlines. Filthy windows, floors, balcony, blinds, skirting boards. Pillow covered in black marks. Blind won't stay up and falls down. Bed in our Queen Room was a double that we didn't discover until we returned at midnight. Staff could not provide instructions regarding their own car parks. Got trapped in the car lift. Spent literally an hour checking in while stuffing around with car lifts and car parks when staff could not give a clear answer. Car lift beeping sensors weren't working. Never answer phone, never return calls up to 3 days prior. Upgraded one of the guests rooms when my parents got trapped in the car lift for 20 mins. Inadequate lighting for make up application. Carpets in common areas were disgusting and stretched and a trip hazard. Will never stay again!
Maressa
Maressa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Great value stay and location.
I really enjoyed my stay. The room had all the amenities you needed, was comfortable and a great location to the tram stop right out the front. My 7yo is now jealous that he didn't get to try the car elevator for the on-site parking and wants me to book again!
Lynne
Lynne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Paige
Paige (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
Okay for an overnight stay
Parking was good and cheap for city stay, I had booked queen bed, room only had double, so was upgraded to king bed. Room lacked utensils/cutlery, no tissues,
Bedside table only on one side of bed.
Hallways were in need of upgrade
Leanne
Leanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Elissa
Elissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Good clean convenient and comfortable at a good price
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Stephanie
Stephanie (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Extremely good value for money.
We loved the location. After a bit of a wait at check in we couldn’t have been happier for the price. Public transport to city and beach literally at the front doorstep.
We’d love to come back.
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Decent place. But there are a few legitimate complaints:
My room didn't look like the pictures when I was booking online.
My room was okay size. But there was too much old unattractive furniture crammed in there. So it felt really tiny and not so inviting.
The bathroom and the refrigerator were good. The gym was good, although again it's tight with space. There are too many cardio machines in there, and no space to use the free weights.
Also the location is about 10 minutes from CBD by tram, and there's a tram station right outside. So the location is okay, and is definitely in a safe place. But it could be closer to the places of interest.
Arjang
Arjang (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年9月28日
better value for money at great southern hotel
heater broken, extractor fan broken
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Convenient location
Kristine
Kristine (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Aaron
Aaron (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Location was good. Heating ho hum.
Ian
Ian (1 晚浪漫旅程)
Wotif 真實旅客評價
8/10 很好
2024年9月20日
Damian
Damian (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024年9月19日
Extra Blankets were dirty. TV not smart so limited air conditioner old & very noisy. No teatowel to dry dishes.
Just constructive criticism otherwise good