My room could have been cleaned better most definitely, but wasn't too bad. Front desk staff were all helpful and friendly. Nice place to stay when away from home.
Will return!
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Traveling as a woman on my own, I didn’t feel comfortable as I pulled up to the hotel as many people were hanging out around the parking lot and staring at me. When I went to check in, I was told that I did not have a reservation at that hotel. I said that I did and showed the man at the front desk my hotels.com booking confirmation and he said he couldn’t use that information. I tried to find the reservation number for the hotel in an e-mail that hotels.com sent me but I didn’t have good service in the building and I asked if I could use the hotel’s wifi but the man at the front desk told me wifi was only in the rooms. He asked me if I was at the correct hotel and slowly said the name of the hotel to me and I said yes I was at the right hotel on the correct date. He eventually looked down at his desk and found that I had already been checked in my another member of the staff. As I was signing paperwork for check in, I noticed they didn’t have my correct last name on the paperwork. I let the front desk agent know and he said I must have made a mistake when entering in my name on the booking and I said I had not (which was also later confirmed by hotels.com that I had not). He told me I needed to contact Expedia or whoever I had made the booking through to correct it. As I went up to my room I could hear dogs barking and felt uneasy in the elevator and hallway. The room did not look like the pictures on this site, the room was very dated and there was liquid on the floor.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月22日
The room had a bad odor (urine)
Juana Azucena
Juana Azucena (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月22日
The room was filfthy, sheets were unclean/ stained, there was dried spilled liquid on the floors, paint was chipped and the desk was scratched up. My son took pictures and we made a formal complaint. We have stayed at this hotel chain before but never had any issues prior to this experience.
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
Good hotel
Diya
Diya (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月19日
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Excellent stay !
Loria
Loria (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Always make you feel like your at home 😊
Loria
Loria (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月14日
The bed was the worst mattress I've ever had the displeasure of having to subject my back to. Everything else was good if you like dogs. Not a place for the doggo unfriendly.
Matthew
Matthew (2 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月11日
Alva
Alva (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月10日
Vigan
Vigan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月9日
Roderick
Roderick (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月5日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月4日
Tara
Tara (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月1日
Are checking staff Stewart was great. The checkout person seemed like they were in a hurry I wouldn't say that she was rude. She was very monotoned. Our TV was broken when we checked in. They were not able to change his rooms because the hotel was fully booked and they had no replacement TV to bring us either. We were neither offered a discount or anything other than an "I'm sorry"