6/10 不錯
2025年2月10日
Hotel seemed to be clean, when we checked in there were 2 ladies at the front counter. One seemed to be in training. The 2nd one is desperately lacking in customer sevice. Our card stopped working so I took it to the counter and handed it to her and said it wasn't working. She grabbed it, reprogrammed it and handed it back to me and didn't say a single word. She didn't apologize for the inconvenience (it wasn't a horrible inconvenience, it happens, but as someone who has been in customer service all their career, you still apologize), she didn't tell me to have a good afternoon or even greet me when I walked up. The room was ok, the a/c was noisy but that seems to be the way it goes in all hotels. The bathroom had ants. Like a lot. At least it wasn't roaches...
Pam
Pam (2 晚家庭旅程)
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