The room was clean and comfortable, the bed was awesome and fluffy. And they've literally thought of everything from dishes to cleaning supplies. The pool was clean and the breakfast was delicious I would definitely recommend
Cale
Cale (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Ronni
Ronni (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
John
John (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Night stay to catch early flight
Staff was super friendly, check in was fast. Rooms were nice & very comfortable.
Sandy
Sandy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Great location but broken amenities
Booked the 2 bedroom suite with the fireplace. My sister and her family also stayed.
I secured the room with the fireplace because we were visiting Jingle in KC it’s an OUTDOOR light experience that you walk through. I knew it would be cold and the kids would need to warm up. Checking in finding that my sister was on a different floor, and told because this specific type of room with the fireplace was the only option available. Then to find out the fireplace had been broken and they “have been waiting on parts”. The kids were freezing and the spacing far enough away made for most certainly separate vacations instead of togetherness. Very disappointing as we live states away from one another.
Was told to ask Hotels for the refund. Maybe Marriott could add points.
Rona
Rona (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Friendly staff clean environment.
Its pretty decent breakfast was really good the staffs were nice.. friendly environment
Gabriela
Gabriela (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月26日
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
The BEST hotel in town!!
It was wonderful loved loved it!!
Jose Luis
Jose Luis (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月22日
Mary Beth
Mary Beth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Cable was having an issue while watching Football Game
Jeff
Jeff (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great Hotel Stay
My stay was great. The hotel was very accommodating which made our stay pleasant and enjoyable.
Annie
Annie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
I was disappointed to hear that the fireplaces were shut off. I specifically booked a fireplace room, but they were off for the season. The pool was a bit murky the first few days, but they fixed it. The spa was completely gone - didn't get that email until I arrived. Lastly, I had called to confirm a first floor room weeks ahead of time, but none were available when I arrived. The elevator was fine, but first floor would have been much better since I was traveling with two people in their 80s. Staff was very nice.
Kristin
Kristin (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Julie
Julie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Frustrated Veteran
One problem I encountered was the soap in the bathroom made the bathtub way to slippery I slipped a couple of times in the bathtub luckily, I managed to stabilize myself against the wall and prevented a fall. Maybe putting a non-slip mat in the tub for seniors could prevent an accident. Second, I had a difficult time accessing the internet for my tablet, what the front desk was telling me on how to gain access did not work they shrugged me off and told me to call a 1-800 number to call to diagnose the problem. I'm not good with current technology I'm still living in the 70s so I had a lot of difficulty understanding and implementing the changes to gain access to the internet, in the end he accessed my IP number, and I was able to gain access.
Enrico
Enrico (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
1st time staying here
Only issue I really had was the overnight front desk. The guy was rude and uncaring. His communication skills need work along with his attitude. Everyone else was helpful but him and I recommend the company trains him on customer service. The hot tub wasn’t working so I didn’t bother to try the pool. It would have been great if they offered dinner here. I’m so happy there was a kitchen in the room because there’s not much to eat around there. Overall my stay was decent and quiet.
Marcus
Marcus (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
MCI Residence Inn offers comfort
This property is with group of hotels near airport but not walking distance to much of anything. You need transportation. Description had a hot tub and pool but hot tub did not exist. Our room was missing a ceramic tile in the kitchen, patio screen was torn, shower track was very dirty, patio door and track was very dirty and we had to ask three times to get maid service. We stay in many hotels in a year and this one was average at best.