Hotel beds and pillows were comfortable but need more upgrade in the bathroom especially the bathtub and toilet bowl looked old. Sofa in the living room had stains. But overall our stay was good.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Melanie
Melanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Room was a tad cool because of the sliding door and it was very cold outside. Staff was great!
Samantha
Samantha (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月18日
Keli
Keli (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Dale
Dale (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Christmas in KC
We love the suite we stayed in. Our family of us as grandparents and two daughters’ families were able to meet and enjoy Christmas together. Our family except for us live in the KC area so this worked out perfectly. The lobby is quiet, spacious and comfortable. Though we did not use the pool we did use the fitness room which was nice. We chose your hotel for the spaciousness of the living and kitchen area of the suite. It was exactly what we had hoped. It was the perfect Stay-cation for our family. The kids were able to sleep at home and still meet with us, and we had the privacy of comfortable sleep each night.
James
James (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Jayalisha
Jayalisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Worst hotel experience ever
Do NOT stay at the residence inn by MCl! The room wasn't as clean as it should have been but that was the least of the issues we had! All of this trip was a parent's night away/a birthday gift and it was miserable.
Terrible front desk clerk with attitude when i had been nothing but kind and patient from the moment i walked in to check in. To top that, they don't have a hot tub anymore which is why we booked this specific hotel, and we didn't find out till 2 hours b4 check in (too late to cancel... of course!) and the TV in the bedroom didn't work but they wouldn't move us rooms so we got to stair at the ceiling and twiddle our thumbs... waste of money and time! I'd rather have been home with my baby girl!
PLUS at 12am the room next to us had an aggressive man slamming doors, yelling and what sounded like domestic abuse.. i was terrified and bawling and they STILL didn't move us rooms. Absolutely the worst night in a hotel i have ever experienced and coincidentally the manager on duty when we checked out was too busy to talk to us about the issues! I would give zero stars if i could! Do better.
Shyanne
Shyanne (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Collette
Collette (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Keli
Keli (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Kurt
Kurt (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Go for it , it's worth it
The room was clean and comfortable, the bed was awesome and fluffy. And they've literally thought of everything from dishes to cleaning supplies. The pool was clean and the breakfast was delicious I would definitely recommend
Cale
Cale (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Ronni
Ronni (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
John
John (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Night stay to catch early flight
Staff was super friendly, check in was fast. Rooms were nice & very comfortable.
Sandy
Sandy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Great location but broken amenities
Booked the 2 bedroom suite with the fireplace. My sister and her family also stayed.
I secured the room with the fireplace because we were visiting Jingle in KC it’s an OUTDOOR light experience that you walk through. I knew it would be cold and the kids would need to warm up. Checking in finding that my sister was on a different floor, and told because this specific type of room with the fireplace was the only option available. Then to find out the fireplace had been broken and they “have been waiting on parts”. The kids were freezing and the spacing far enough away made for most certainly separate vacations instead of togetherness. Very disappointing as we live states away from one another.
Was told to ask Hotels for the refund. Maybe Marriott could add points.
Rona
Rona (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Friendly staff clean environment.
Its pretty decent breakfast was really good the staffs were nice.. friendly environment