This was a horrible experience. None of the amenities of which they advertise are available. They advertise a breakfast. It is no longer available and hasn’t been available in two years. The new owners do not have the same care that the previous owners had and this experience was terrible no water, pressure, no hot water, The service was terrible
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月11日
Shower pressure was horrible, coffee maker didn’t work, and no elevator
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
It was good. The elevators were not working due to the hurricane
Jonathan j knox
Jonathan j knox (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Rebecca
Rebecca (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Even though this area just experienced hurricane damage, the hotel room that I got was nice and the front desk staff were very friendly (and great partial view of the beach)!!
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Post hurricane
Recovering from hurricanes, elevator doesn’t work, pool not heated, hot tub isn’t working. Bed & room was ok/standard. No elevator with 3rd floor room and managing suitcases was difficult.
Lisa
Lisa (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
The hotel room was very clean, but the tub grouting had mold on it and also the grout around the base of the toilet. No ice cubes and no trash basket in the bedroom area. The towels are very substandard. The front desk was very friendly, very helpful. Not having the elevators available was difficult because I was on the third floor.There was no sugar or creamer with the coffee in the room. But again, the friendly front desk and the cleanliness of the overall room was very good.
joyce
joyce (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Place is just getting back on its feet from hurricane. 1st floor is not available but wnd floor whwre i stayed was clean and veey nice. Beds are a little hard for me a d bath towels are like sandpaper but all that aside the the place was great. Will definitely go again. Oh and the sunsets across the road are beautiful.
Janet
Janet (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
The room was amazing once we were able to get it.
I called at 3:37pm to see if it would be possible to check in a few minutes early since check-in is at 4 PM.
The front desk lady told me that the room was not ready yet, but assured me that it would be by 4 PM when we check in.
We walked in at 4 PM and it took them about 10 minutes to try to figure out if the room was ready or not and then they told us it would be another 30 minutes before the room could be checked into.
We came back to the front desk at 4:37 and they said that the housekeeping has not confirmed that the room is clean, but we are more than welcome to head on up.
When we got to our room, they were still working on our room and needed five more minutes to finish.
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Michael
Michael (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Miguel
Miguel (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
CRINA
CRINA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Gute Lage, Zustand u. sauber vorzüglich
Preis/Leistung u. Lage stimmt vorzüglich! Auch wenn momentan wegen den Hurrikan/Schäden der
Pool u. Lift nicht benutzbar ist! Empfehlenswert!
Edgar
Edgar (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Bad stay
Horrible phone didn’t work run stopped up remote didn’t work and balcony light didn’t work I paid too much for horrible stay
Shamyia
Shamyia (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Anna and Lina are awesome
Great Customer services.. Communicated thoroughly.There was a wait on the room to be cleaned and ready for checking in there was a delay on that but all in all the Hotel was nice.. They are still cleaning up the town so each resort was feeling the after effects from the hurricanes