It was fine. we didn’t get a poolside room even though we requested some time ago. They completely ignored me request without comment. ok well, we still had fun. the towel cards are annoying .
Pamela
Pamela (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
We really enjoyed the property and pool/spa are. Snorkeling was great! Room was nice but didn’t have a light for the toilet, which became a thing. You have to turn on the bathroom light to get the toilet light on. That lead to waking up unnecessarily if you forgot to close the bathtub doors. Also, the food was awful. We had to leave the resort to eat which was a big bummer.
Dustin
Dustin (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月8日
Anson
Anson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Great room for a young family with need of a kitchen, washer/dryer, etc. the property was beautiful, great pool & amenities for kids, the beach was beautiful, basic snorkelling in front of the property
Jordan
Jordan (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月30日
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Would definitely recommend for families.
Super friendly staff... gorgeous location with a great beach and many pools to choose from with your kids.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Janeen
Janeen (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月17日
We thought the property was lovely, but we oaid for a ocean view and when we got there they tried to put us in a room looking over the parking lot due to an owner coming in, but did not want to refund the difference. They gave us a 250.00 resort credit which did not even cover the tesort tax.
Cindy
Cindy (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
Good location and ambience
Narayan
Narayan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
This has been our Hotel of choice for over 10 years! There’s 2 Huge Westin Resort Property’s next to other!
Love the beautifully kept property and the restaurant.. Fish Tacos are the Best! Breakfast choices are great and very filling!
Resort Bus Transportation to Shopping on the Resort and to the local Shopping Centers are great .. Safeway Starbucks Clothing Stores,Walgreens and eateries.
…
Terese
Terese (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Overhead of our bedroom someone moving furniture. The charge for parking again ridiculous. Room was not ready, even though it was after check in time. Beach not very big.
Sandra
Sandra (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
It is 10 minutes from one of the top snorkeling spots (kapalua bay), and has a great resort feel. Far from Road to Hana.
Faheem
Faheem (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月21日
We come to Maui once or twice a year. This time we were staying in the North building on a timeshare and decided to add one night and move to the south building. Were told at time of check in at the beginning of our stay in the North that when we changed over to the south they would expedite our check in at the time of transfer so we wouldn't have to wait all day with no room for the original check in at 4 since we had been on property for 6 days already. Day of transfer We check in to the south at 6:30 am. Were told they would expedite check in. So we had breakfast was done around 9:30 heard nothing. Decided to go hang out at the pool, 12 rolls around still nothing so I decide to go check at the front desk was told housekeeping still hadn't cleaned the room. Waited til 1:45 checked again still not ready. At 2:30 super frustrated asked to talk to manager. She comes out I explain all of it. She basically says yeah she checked and that's unacceptable we had been waiting 9 hours. She basically said housekeeping was just getting to the room now, the. she said it was a mantinance issue a screen had fallen off, and it would be 25 more minutes. She had every excuse in the book.
You think the establishment of the size of the Marriott would have a protocol set up for check in, not letting housekeeping determine how the hotel is run and who checks in when. The manager we spoke to was clueless and definitely one of the worse experience we've encountered in all our visits to Maui.
Todd
Todd (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月14日
I loved the property but scared to death of cats
LaTrina
LaTrina (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Beautiful location
Loved the hotel atmosphere and beach.
Dean
Dean (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Geni
Geni (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Everybody was extremely kind, helpful, and friendly. The entire atmosphere was amazing, views were beautiful, and our overall experience was impeccable!
Jose
Jose (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Summer vacation on Maui
Family friendly yet quiet. Beautiful surroundings and a sweet area of the Kaanapali coast. Staff were very helpful, friendly and available. Accommodations were wonderful. We will return.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Great place to stay.
Brad
Brad (13 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Philip
Philip (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月7日
Su Chen
Su Chen (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月6日
If you are an owner and they mess up with confirmation they don’t care tell you no rooms available but can go to 3rd party and get room but can’t use points
Don’t really care about owners
Linda
Linda (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Yuliya
Yuliya (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月5日
Resort is nice and clean, checking process and tagin your self parked vehicle is not friendly.