We didn’t like anything we were out side for 1 hour no one was there to receive us we had to go and book another hotel I want my money back or else the hotel and Expedia will get horrible reviews
Magdy
Magdy (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月24日
I did not stay at this property. When I arrived I was told that they did not have any power and were waiting for WAPA who hadn’t arrived yet. I was told that they weren’t going to process my order but then I get this stating I stayed here which is completely fraudulent.
Nakia
Nakia (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Our stay at The Palms was a time to remember. Thanks to Star and the staff, all the way from maintenance to the server, they were all so incredibly nice, helpful and accommodating. Even though we were there during a hurricane, they all made sure we were safe. The staff alone will be the reason we visit again.
Tanya
Tanya (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月5日
Employees were very helpful
Dale
Dale (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Very quiet, good WIFI, lots of parking space
Israel
Israel (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
PP stay
Great accommodations. Needs more light on the hallway steps leading up to room. During check out, was asked about the stay and thanked for staying at the resort
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年7月13日
Noel
Noel (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月9日
Pool was being cleaned during the entire time I stayed there, but good thing that there was the beautiful beach nearby to swim in.
Angelique
Angelique (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月9日
Carissa
Carissa (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月7日
The bathroom was filthy, and the kitchen was dated. The TV wasn't working, and there was no security. The green areas were poorly maintained. I would not recommend this hotel to anyone.
Edilberto
Edilberto (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月30日
Great staff very helpful
Vincent
Vincent (4 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月26日
A lot of people just walking around not safe and no one in the rentals
Ellis
Ellis (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月23日
It was hard to get a staff to help you, room floor was dirty, the property need to cut the grass. But most of all, the staff was not around
David
David (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月31日
The suite was very spacious and the view was beautiful. But the WiFi didn’t work. One of the balcony doors didn’t lock. The knives had bit marks around the plastic handle. The bolt lock on the room door wasn’t secure. The bed was very spacious but the sheets had minor stains. We loved the staff everyone was soooo nice and accommodating; great vibes. I feel the rate doesn’t reflect the property conditions but I made the best of it.
Bryana
Bryana (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月27日
Sylvia
Sylvia (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年4月27日
The location is nice, right in front of the beach but it’s not clean, at least in the rooms.
Sylvia
Sylvia (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年4月14日
Trecia
Trecia (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月12日
Whesley
Whesley (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月11日
Great place to stay.
Very nice hotel to stay at on St. Croix. Excellent staff, great food, very nice rooms. I like to smaller quaint hotels and this one did not disappoint. I'd recommend it to anyone.
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月5日
This was the worst filthy propert that Expedia recommended! Do not book this hotel and do not use Expedia..they will lie! Only to get the sale not caring of the quality or value your getting for your vacation investment
Jerry Howell
Atlanta, Ga.
Jerry
Jerry (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年3月26日
Finally settled in the 3rd room we were brought to and still cleaned the room the following day with staff. No pride in cleanliness and everything very run down. Rooms had limited supplies like towels and toiletries that were supposed to be provided. Same cat poop by the pool the entire week we were there. No sense of urgency while waiting for food or drinks. Took 20-30 min just to get ice water. Website states they have snorkeling equipment and kayaks on site but when we asked about the kayaks the front desk didn’t know what I was talking about. There were 2 waitresses and 1 woman in housekeeping that were very accommodating that would probably do very well at another resort. Whoever owns this resort obviously doesn’t care.
Tracy A
Tracy A (7 晚浪漫旅程)
CheapTickets 真實旅客評價
10/10 完美
2024年3月20日
Moises
Moises (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月18日
Your staff was amazing
Chandelle was the best
Anthony was great too
Sandra
Sandra (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年3月9日
Lack of pool floaties, no music by actual pool area, pool had quite a lot of debris in it all the days we stayed there