Good experience, but could have been excellent if help with Rhine Tower reservation.
TSUNGTE ISAAC
TSUNGTE ISAAC (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年1月4日
Peng-Shiang
Peng-Shiang (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2015年10月19日
房間清潔佳,服務態度也不錯
離車站有點距離
feng jung
Hotels.com 真實旅客評價
8/10 很好
2014年3月17日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Lilli
Lilli (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Mert
Mert (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Bertan
Bertan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Ergys
Ergys (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Christiane
Christiane (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Luca
Luca (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月12日
No hot water in the room for 4 days of my stay.
Apart from this - no other issues. Had a great stay.
Rohit
Rohit (4 晚商務旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月12日
No room available but handled well
Got to the hotel to be told that there was no room for me as the previous guest had failed to check out. Instead I was sent to another Marriott about 15 minutes away. Not really that convenient.
Having said that, the replacement hotel (Marriot Seestern) was nice and the process was handled quite smoothly: A taxi was organised and in the meantime I was given a drink and offered to take snacks from the "market" free of charge. When I arrived at the replacement hotel they knew I was coming and were very apologetic. So not ideal, but they did as well as they could given the circumstances.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月29日
I’ve stayed here a few times - always pleasant staff - professional and excellent English. Location is good to walk along the Rhine
Antonio
Antonio (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月7日
Booked and paid for two double beds. Told upon check in that we would have to wait later on in day off two double so said that’s fine. Came back later but still not available. They said they would bring an additional single bed. Not good enough for £245 per night!
In the morning when we mentioned this at checkout, the lady with blonde hair was rude and was suggesting it was my fault saying ‘oh yes it’s always our fault’ when I explained that her colleague told me it was their fault!
Joseph
Joseph (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月30日
Danny
Danny (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
Rajesh
Rajesh (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月11日
I would have given them a 5 star but too road noise
John
John (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月25日
Ok
MIGUEL
MIGUEL (5 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月21日
Zachary
Zachary (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月20日
Great location and very nice staff, super clean hotel.
Elaine
Elaine (7 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月22日
Bueno!
Buen servicio del personal y habitación muy comoda y espaciosa.
Benjamin
Benjamin (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月8日
Nice area and very clean hotel. Good restaurant. Not good view from the room. Very good staff