My room was dirty. Found a roach on the entrance carpet. Shower had lots of hair in the tub/shower. Told receptionist about issue but no answer or response.
Arturo
Arturo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Not Satisfied
The room was not very fresh / clean. Notice window drapes unhinged and loose. Smelled musty. Night stand was dirty.
Arturo
Arturo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月15日
LINDA
LINDA (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Elsa
Elsa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Gabriel
Gabriel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Catherine
Catherine (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2024年10月21日
We had multiple plumbing issues stemming from a smelly sink to a leaking tank of the toilet. We had asked the staff multiple times if we could have this repaired they said they did but never was it taken care of. The exterior of the building was very unkept The landscaping was pretty much non-existent. It felt as though the property was not very well maintained
Catherine
Catherine (3 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024年10月17日
Dirty sheets but good front desk help
Arrived at hotel around 6:00 pm and checked in quickly. First room smelled moldy so wife rejected. Manager quickly offered another room. New room smelled fine so we prepared to stay. Then my wife noticed dark stains in the bathtub with hair and the final nail in the coffin came when she pealed back the sheets and saw what she deemed to be semen stains on the top and bottom sheets diametrically opposed. At this point she refused to stay at the hotel. The manager offered us another room but quickly upon seeing my wife’s state of mind told me he would refund the full price and we could look for another hotel. I immediately logged onto hotels.com and located a nearby hotel with excellent reviews on cleanliness. I booked a room immediately and within 30 minutes we were in a clean comfortable room 5 miles away. This was not the experience I expected from a Hilton Garden Inns. I suspect they have an issue with their cleaning crew.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月16日
The staff was so friendly and helpful.
Forrest
Forrest (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月12日
Not a bad room, but the shower wasn’t cleaned before us.
Chelsea
Chelsea (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月10日
The beds were good But very disappointed no pool
Mary
Mary (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Laura e
Laura e (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Andrew
Andrew (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月19日
The bathroom is not set up to reach the shampoo and conditioner..
Shelly
Shelly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月17日
The side door to the building did not have a door lock. Anyone could open the door. Not safe for a female traveling alone.
Linda
Linda (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Room clean
Room really clean AC worked good, property well kept, breakfast was okay.
Joann
Joann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
N/a
Mikey
Mikey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
This was a nice property. My son is in college in the area; we'd stay there again. We did have a rattle in the A/C unit that was annoying, but overall nice place.
Tammy
Tammy (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Tamara
Tamara (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Hilton- great place
Staff was very friendly. We only stay one night but plan on making the Hilton our first choice when we return