Great hotel and best customer service. The staff went above and beyond to address any issues.
NORBERT
NORBERT (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Great Hotel! Super eco-friendly!
Meerim
Meerim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
The staff's response was polite and good
MASAKI
MASAKI (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Excellent location with easy access to a large shopping mall nearby, to sightseeing in New Delhi (Qutb Minar site is fairly close) and to Airport (20-30 minutes' drive). Staff was excellent.
Very friendly and accommodating staff. Loved the service and the vibe around the area
Ashwin
Ashwin (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Luxurious, glamorous and super clean hotel, exceeded our expectations. And we are so amazed and grateful for the hospitable hotel and dining room breakfast staff and their kindness - Mr. Sathish Kumar, Carlton, Pooha, Kritiak, Shiteal, Khushboo
Elisabeth
Elisabeth (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Amazing hotel, exceeded expectations on all areas. Very elegant, super clean, amazing service
Elisabeth
Elisabeth (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
Gulabrai
Gulabrai (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月13日
Super
Martina
Martina (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月10日
I stayed at the hotel at the beginning of my trip and at the end of my trip (so two nights but not back to back). The first check-in was great, flawless. The second was not. Initially they could not find the reservation and when they finally did find it then they had several questions that were not asked the first time. The second check in they said they required two forms of ID when asked why then they changed their mind. The second time they required a higher amount to hold on credit card than the first check in. When asked why they didn’t have answer. There was lots of talking amongst themselves and check in took over 25 minutes before they handed over the room key.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
very nice hotel
This is a very nice hotel. We can imagine that we'd use it again. Things worked smoothly, location is quite good in south Delhi next to CityWalk Mall. There were no real issues with service at the hotel, but the staff at breakfast seemed kind of like zombies. Not very friendly and really not very attentive. It was all easy to manage.