Lena was so helpful when I had to cancel due to jury duty but then was able to reschedule. Loved getting to meet her. The location is fabulous and it is quiet. A few minor things in room needed to be fixed (bathroom sconces, door on armoire, safe). Amenities were sufficient and loved proximity to market, patisserie, restaurants, parks. Pillows were too thick for our liking but understand not everyone likes flat pillows like us. I noticed other rooms had a chest of drawers, ours did not which I would have liked but not a big issue being there just a few days. There was some dust in high and low spots and a few hairs in bathroom but overall place is clean, bright, quiet, reasonably priced! Staff was welcoming.