Staff were friendly. Grounds and salt water pool were well maintained. Additional pool was closed and being refurbished. Meals were a la cart and very good as it was off season. Drinks were very good and service was great. Walking trail beside the beach was nice. Sunsets were beautiful.
Mary A
Mary A (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
Erin
Erin (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Juan
Juan (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月6日
The place was beautiful and peaceful. The hospitality was amazing the whole staff were amazing. From the airport to the hotel. They made sure every guest was attend to their needs. The view the mountains, and wait forgot to mention “the iguanas and the exotic birds… the beach was secluded…
Lydia
Lydia (4 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年9月3日
Iryna
Iryna (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Amazing resort. The room was so beautiful. Staffs were very nice especially the manager I forgot her name it started with M she was very nice and accommodating. She gave me a room upgrade, remember my birthday from checkin and wished me a happy birthday the day off. The food was okay 7/10 drinks were great 10/10 and everyone were polite smiling kick to address any needs or issues.
Fana
Fana (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
Harvey
Harvey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Ekene
Ekene (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月16日
Rooms were clean and nice. Pool area was dirty with lots of cracked tiles. Only restaurant open during stay was buffet where the food was good but very repetitive. A la carte was closed during our entire visit which was disappointing. Staff were friendly.
Megan
Megan (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月15日
everything looks good until you are a emergency situation. no doctor at this hotel available. no first aid. and also, no life guard nor at the pools and not at their beach area.. which we were affected by both situations.. we needed a life guard help at the beach which was not available.. we needed doctor at room which was not available when 2 of us got food poisoned.
Solmaz
Solmaz (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
This place was surprisingly wonderful! I didn’t expect the genuine “service with a smile “ we received. Dilan, Tatiana, Dennis, Josue, and Francisco were amazing! I definitely recommend this resort. The beach is beautiful!
James
James (7 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月6日
The place is nothing as stated. Very deceiving. When we arrive, nobody greets you or tells you where to go To check in. Staff was not very friendly. When I went to the room, there were bugs on the bed. I reported it and they stated it’s just ants when clearly it was not ants. I took many pictures. Four different types of bugs. They move to different room. I lifted a pillow, and there was more bugs! Tiles Are off of the roof. The place is very unkept. Bathrooms are dirty. The pool is moldy almost seems like a motel 8! Staff doesn’t care! I refuse to stay there requested my money back and they said no refund! Called Orbitz and they said they couldn’t do anything because facility refused to refund. I will not stay in a bedbug infested hotel. They kept my money and I left to another resort called secrets, which was a real five star resort. Orbitz should not sell this type of deceiving hotel.
Ivonne
Ivonne (3 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月5日
Everyone was so nice
Dayana
Dayana (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
I really enjoyed the staff at CC Beafront Papagayo. Everyone was very helpful—but I wanted to give special shoutouts to Janil and Josue (the bartenders) who were both so accommodating and personable and made great cocktails. They helped make my group’s stay at Papagayo very fun!
We also used Geovany, the tour guy, to book ziplining the same day and he was able to help us book exactly what we were looking for, and for a cheaper price then what we could find online.
The room that I was staying at was not the most luxurious and was somewhat small, but it had all the necessary amenities (air conditioning, fridge, etc). I wish there was more storage space in the bathroom so my husband and I could put our toiletries. That’s the only constructive feedback I could think of!
Doantrang
Doantrang (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Too expensive for what you get in return. The buffet is very limited especially for kids! However, the staff don’t tell you that you can order something from the waiters like a hamburger, pizza, nachos, etc. after 10pm there is no one there to help you at reception; good thing we didn’t encounter any problems or else we would have had a hard time finding a security guard that we never saw on the property. The reception only operates by WhatsApp, there is no phone in your room if you need anything. They don’t tell you how to unlock your room door, they explain you have a code to unlock the door but they don’t walk you through the process.
Fredy Orlando
Fredy Orlando (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月2日
Staff makes this resort
This resort definitely needs some tlc. It seemed like there were 2 different properties but it was one. 2 pools, one was great w pool bar open (whats expected at all-inclusive) other one bar not open not as well maintained. Broken tiles, ALOT of broken tiles. A weird garbagy smell which in CC's defense was because of the 🦀 crabs that came out in hoardes due to big rain storm . The staff is impeccable and go above and beyond!!! The food was great and you could order food from bar too in off hours. Our room was great because it was on the "new" side but if i had paid for the cottages i would have been really upset. We had a good experience but because theres so much to do in CR we wld probably just get rental car and plain room
However, i want to emphatically emphasize that the staff was wonderful!!! Bring cash and tip them. They deserve it! I wanted to add photos. App wldnt let me.
diane
diane (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月1日
I like this property because it was close to the beach
I didn’t like the service at the front desk and the towel service
No special vip service was given
Room wasn’t even completed when we arrived
Had to wait for the people to get the room set up correctly
Front desk lacks knowledge of there surroundings
AC was flooding the room but got repaired
The last day we were leaving there was no water supply in the room and no one available to help This was bad
Sankesh
Sankesh (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
Staff was super friendly. They went out of their way to make our family feel at home. The facilities were very confortable, pools great. And the food was delicious.
Maria
Maria (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
La atención desde nuestra llegada fue bastante rápida y muy buena. La verdad tuvimos un excelente servicio de todos los muchachos en el restaurante que estaban atendiéndonos Durante los cuatro días que estuvimos. Todos súper atentos siempre así necesitábamos algo más y a retirar los platos en el momento adecuado y a ofrecernos bebidas. La única queja era una pequeña fuga en el sanitario que se le hizo el comentario al muchacho de recepción a la hora de retirarnos. Pero fuera de eso La verdad Todo excelente el servicio y la comida deliciosa. Definitivamente volveré.
David
David (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Thank you to the entire team of CC beach front Papagayo. From the time we arrived to the time we left they made my mom and I feel pampered; food is great! And the entire establishment is clean. The entire team is super nice and care about small details. They are professional and caring specially this supervisor named Victoria she was so sweet and took care of us well. I really hope to be back soon my stay was awesome!