It is very hard to get in touch with Hotels.com. When I was making reservations for our trip, I made one for March 3 for our trip home. When I made it the computer for some reason put March 8th.
I tried to correct it but could not see how to do it. I phoned but got the hotel. I was told that there was no way to change it once it had been made. That they could not do anything about it. That it was hotels.com that would have to do it.
I remade another one for the date that we needed. and was left with the extra one which we were actually home for.
The day before in trying to do something about it. I ended up calling the hotel again and I got the same response.
I was terribly unhappy about this one.
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Vincente
Vincente (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 18 日
Dont stay here.
Not a good place. In disrepair. Booked and got confirmation for a king room and paid for that. Show clerk i had reservation. Got to room and it was 2 queen room. Called desk and clerk they didn't have a king room and I reminded him i had a confirmation for the king room. Clerk had no resolution and didn't care. Room appeared clean but i was so turned off i probably didn't notice but the bathroom door wouldn't close and shower head ring was off the wall. Never again!
Donald L
Donald L (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 16 日
Not so hot
This motel is due a good remodeling. It is old. It gives the image of needing a lot of work. The bathroom was ok: no bugs. Good shower, hot water, TV was ok.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Harrest
Harrest (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Convenient overnight travel break with a decent selection of fast food options nearby. Great value for an overnight rest stop.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 23 日
Best thing about this hotel was the price. Customer service is lacking. When we tried to check in, no one at front desk for 10 minutes. When the person came, he was still on the phone and kept talking on the phone (in a different language). Only thing he asked was for my ID and then kept going with his personal phone call. The room had a dirty toilet and mold on one of the lamps. The door had visible damage where someone had broken into the room previously and they didn't really try too hard to hide it. If you are worried about someone breaking into your vehicle then maybe spend a little more and don't go here. We had people walking around at 1 am and I had to keep checking on my car. No security for this property. We will not be coming back to this Super 8 and to be honest probably any other Super 8.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Stacy
Stacy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 21 日
Comfortable hotel
Debbie
Debbie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 15 日
Recently booked one night stay on a roadtrip.
What a terrible experience.
Really bad conditions. Rooms were filthy and smelly.
BedBugs can be seen crawling on the bed.
Immediately checked out.
Took pictures and videos of bugs.
Thankfully i was able to get Refund.
Sejal
Sejal (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 13 日
Needs customer service touch up
Front desk agent (probably owner or family of owner) stayed on speaker phone conversation with wife entire time of our check in experience. Reservation was for a non-smoking room, the room had clearly been smoked heavily in. Housekeeping entered our room without knocking or any notice.
Kimberley
Kimberley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 8 日
luis
luis (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 7 日
Misrepresentation. The property is run down, the locks are broken on the doors, inside and out. It smells like smoke, in the non smoking rooms as well, but the bedding and the art were updated.
We did not stay there. No refund at all not even an offer of a partial refund, do not recommend.
We stayed next door at the Days Inn.
Robert
Robert (1 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024 年 12 月 5 日
Easy access off I-40. Good Mexican Restaurant next door. Quiet even though there is a lot of truck traffic nearby.